TOEIC Reading Part 7 — Soal

Bacaan

Subject: RE: Project Alpha Update - URGENT
From: David Chen <dchen@techsolutions.com>
To: Sarah Miller <smiller@techsolutions.com>
CC: Leo Kim <lkim@techsolutions.com>
Date: October 26, 2023

Hi Sarah,

I'm writing to provide an urgent update regarding Project Alpha. We've encountered a significant technical glitch with the new software integration that is proving more complex to resolve than initially anticipated. Our engineering team has been working around the clock, but it appears we won't be able to meet the original launch deadline of November 15th.

After a thorough assessment, we estimate that the earliest we can realistically aim for completion is December 5th. This will allow our team sufficient time to fully debug the system and conduct comprehensive testing to ensure stability. I understand this news is disappointing, but I believe it's crucial to prioritize quality and avoid future disruptions.

Please let me know your thoughts on this revised timeline and how it might impact the marketing and client communication strategies. I'm available for a call anytime today to discuss further.

Best regards,
David Chen
Project Manager, TechSolutions

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Subject: RE: RE: Project Alpha Update - URGENT
From: Sarah Miller <smiller@techsolutions.com>
To: David Chen <dchen@techsolutions.com>
CC: Leo Kim <lkim@techsolutions.com>
Date: October 26, 2023

Hi David,

Thank you for the prompt update, difficult as it is to hear. I appreciate your team's dedication to resolving this. A December 5th launch is certainly later than we hoped, and it will require us to adjust our planned outreach considerably. The marketing campaign was designed around a mid-November release, so we'll need to re-evaluate our promotional materials and potentially reschedule some key partnership announcements.

I'm particularly concerned about how this delay will be communicated to our top-tier clients. We promised them advanced access, and this change could affect their perception of our reliability. Leo and I will begin drafting a communication plan immediately. Could you provide a brief, client-friendly summary of the technical issue that we can include? It doesn't need to be overly detailed, just enough to explain the necessity of the postponement without alarming them.

Let's definitely connect later today. I'll send you an invite for a brief video conference at 3 PM PST.

Thanks,
Sarah Miller
Head of Marketing, TechSolutions

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Subject: RE: RE: RE: Project Alpha Update - URGENT
From: Leo Kim <lkim@techsolutions.com>
To: Sarah Miller <smiller@techsolutions.com>
Cc: David Chen <dchen@techsolutions.com>
Date: October 26, 2023

Sarah,

Acknowledged. I'll work with you on the communication plan. David, please send over that summary as soon as you can. It's critical that our messaging is clear and consistent. I'll also check with the sales team to see how current client expectations might be managed proactively.

Thanks,
Leo Kim
Client Relations Manager, TechSolutions

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Soal

What does Sarah Miller request from David Chen?

Pilihan

  1. A. An updated project budget spreadsheet
  2. B. A concise, understandable explanation of the technical problem ✓
  3. C. A list of clients who will be affected by the delay
  4. D. The latest version of the new software for review

Jawaban

B. A concise, understandable explanation of the technical problem

Pembahasan

📖 Terjemahan Bacaan
Email dari David Chen kepada Sarah Miller adalah pembaruan mendesak mengenai Proyek Alpha. Mereka mengalami kendala teknis signifikan dengan integrasi perangkat lunak baru, yang ternyata lebih kompleks untuk diatasi daripada yang diperkirakan sebelumnya, dan tampaknya mereka tidak akan dapat memenuhi tenggat waktu peluncuran asli pada 15 November.

📝 Alasan Memilih Jawaban
Meskipun David Chen tidak secara eksplisit meminta Sarah Miller untuk "A concise, understandable explanation of the technical problem" (penjelasan masalah teknis yang ringkas dan mudah dipahami), konteks email sangat menyiratkan hal tersebut. David melaporkan bahwa "We've encountered a significant technical glitch... that is proving more complex to resolve than initially anticipated." (Kami telah menemukan kendala teknis yang signifikan... yang ternyata lebih kompleks untuk diatasi daripada yang diperkirakan sebelumnya), yang menunjukkan keseriusan masalah tersebut. Bagian yang terputus "After a thorough assessment, we estim-" menunjukkan bahwa ia akan menjelaskan langkah selanjutnya atau tindakan yang diperlukan. Oleh karena itu, Sarah kemungkinan besar mengharapkan penjelasan yang jelas dan mudah dipahami mengenai masalah teknis yang kompleks ini.

💡 Tips Hari Ujian
Untuk soal email atau surat di Bagian 7, penting untuk memahami situasi yang dihadapi pengirim (misalnya, masalah, tenggat waktu yang mendekat) dan poin utama yang ingin mereka sampaikan kepada penerima. Saat meninjau pilihan yang diberikan, cobalah menyimpulkan jenis informasi atau tindakan apa yang paling mungkin diambil oleh pengirim.

📊 Analisis Opsi Salah
X) An updated project budget spreadsheet — Tidak ada penyebutan tentang pembaruan spreadsheet anggaran proyek.
X) A list of clients who will be affected by the delay — Tidak ada informasi tentang klien yang akan terpengaruh oleh penundaan yang disertakan dalam email.
X) The latest version of the new software for review — Tidak ada permintaan untuk meninjau versi terbaru perangkat lunak, dan masalahnya terjadi pada "integrasi" perangkat lunak.

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