TOEIC Reading Part 6 — Bacaan
Bacaan
Dear Mr. Harrison, We are writing to acknowledge receipt of your recent complaint regarding the incorrect charges on your latest utility bill. We understand your frustration and apologize for any [1] this may have caused. Our billing department is currently investigating the issue thoroughly to identify the discrepancy. We expect to have a resolution within three to five business days. In the meantime, please disregard the incorrect amount. We will send you a revised bill reflecting the accurate charges shortly. Thank you for your patience and understanding as we work to correct this matter. Sincerely, The Customer Service Team