TOEIC Reading Part 7 — Soalan

Petikan

Subject: RE: Project Alpha Update - URGENT
From: David Chen <dchen@techsolutions.com>
To: Sarah Miller <smiller@techsolutions.com>
CC: Leo Kim <lkim@techsolutions.com>
Date: October 26, 2023

Hi Sarah,

I'm writing to provide an urgent update regarding Project Alpha. We've encountered a significant technical glitch with the new software integration that is proving more complex to resolve than initially anticipated. Our engineering team has been working around the clock, but it appears we won't be able to meet the original launch deadline of November 15th.

After a thorough assessment, we estimate that the earliest we can realistically aim for completion is December 5th. This will allow our team sufficient time to fully debug the system and conduct comprehensive testing to ensure stability. I understand this news is disappointing, but I believe it's crucial to prioritize quality and avoid future disruptions.

Please let me know your thoughts on this revised timeline and how it might impact the marketing and client communication strategies. I'm available for a call anytime today to discuss further.

Best regards,
David Chen
Project Manager, TechSolutions

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Subject: RE: RE: Project Alpha Update - URGENT
From: Sarah Miller <smiller@techsolutions.com>
To: David Chen <dchen@techsolutions.com>
CC: Leo Kim <lkim@techsolutions.com>
Date: October 26, 2023

Hi David,

Thank you for the prompt update, difficult as it is to hear. I appreciate your team's dedication to resolving this. A December 5th launch is certainly later than we hoped, and it will require us to adjust our planned outreach considerably. The marketing campaign was designed around a mid-November release, so we'll need to re-evaluate our promotional materials and potentially reschedule some key partnership announcements.

I'm particularly concerned about how this delay will be communicated to our top-tier clients. We promised them advanced access, and this change could affect their perception of our reliability. Leo and I will begin drafting a communication plan immediately. Could you provide a brief, client-friendly summary of the technical issue that we can include? It doesn't need to be overly detailed, just enough to explain the necessity of the postponement without alarming them.

Let's definitely connect later today. I'll send you an invite for a brief video conference at 3 PM PST.

Thanks,
Sarah Miller
Head of Marketing, TechSolutions

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Subject: RE: RE: RE: Project Alpha Update - URGENT
From: Leo Kim <lkim@techsolutions.com>
To: Sarah Miller <smiller@techsolutions.com>
Cc: David Chen <dchen@techsolutions.com>
Date: October 26, 2023

Sarah,

Acknowledged. I'll work with you on the communication plan. David, please send over that summary as soon as you can. It's critical that our messaging is clear and consistent. I'll also check with the sales team to see how current client expectations might be managed proactively.

Thanks,
Leo Kim
Client Relations Manager, TechSolutions

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Soalan

What is Sarah Miller's primary concern regarding the project delay?

Pilihan

  1. A. The increased cost of the marketing campaign
  2. B. The need to reschedule internal team meetings
  3. C. How key clients will perceive the company's dependability ✓
  4. D. The difficulty in finding new partnership opportunities

Jawapan

C. How key clients will perceive the company's dependability

Penjelasan

📖 Terjemahan Bacaan
Emel ini memberikan kemas kini mendesak mengenai Projek Alpha. Kami menghadapi masalah teknikal yang signifikan dengan penyepaduan perisian baharu, yang ternyata lebih kompleks untuk diselesaikan daripada yang dijangkakan pada mulanya. Pasukan kejuruteraan telah bekerja siang malam, tetapi nampaknya kami tidak akan dapat memenuhi tarikh akhir pelancaran asal pada 15 November.

📝 Sebab Jawapan
Jawapan yang betul ialah "Bagaimana klien utama akan melihat kebolehpercayaan syarikat". Walaupun tidak dinyatakan secara eksplisit dalam emel, kelewatan projek secara langsung memberi kesan kepada kebolehpercayaan klien, oleh itu ia adalah salah satu kebimbangan utama dalam perniagaan.

💡 Tip Hari Ujian
Untuk soalan dalam Bahagian 7 yang bertanya tentang "kebimbangan utama" atau "sebab utama", jawapannya selalunya tidak dinyatakan secara langsung dalam bacaan. Anda perlu menyimpulkan berdasarkan konteks situasi dan kesannya terhadap perniagaan.

📊 Analisis Pilihan Salah
X) Peningkatan kos kempen pemasaran — Walaupun kelewatan pelancaran boleh menyebabkan kos pemasaran yang lebih tinggi, tiada indikasi jelas yang menyatakan ini adalah kebimbangan "utama" syarikat.
X) Keperluan untuk menjadual semula mesyuarat pasukan dalaman — Ini mungkin merupakan akibat daripada kelewatan, tetapi sukar untuk dianggap sebagai kebimbangan "utama" yang sepenting impak kepada pelanggan luar.
X) Kesukaran mencari peluang perkongsian baharu — Kelewatan boleh menjejaskan perkongsian dalam jangka panjang, tetapi ini bukanlah kebimbangan yang disebut secara langsung dalam emel.

Soalan berkaitan