TOEIC Listening Part 4 — Soalan
Petikan
Ladies and gentlemen, this is an important announcement from ground control. We regret to inform you that flight BA249 from London Heathrow to New York JFK, scheduled to depart at 3:00 PM, has been unexpectedly delayed due to unforeseen operational issues. We are currently assessing the situation and anticipate a new departure time within the next three hours. We understand this may cause inconvenience, and we sincerely apologize. Passengers will receive complimentary refreshment vouchers at gate B12. Further updates will be provided via the departure boards and our mobile app. In related news, the company’s much-anticipated office relocation plan, which involves moving our main headquarters to a new facility across town, is proceeding on schedule, with the final phase to commence next quarter. We appreciate your understanding and patience regarding the flight delay.
Soalan
What caused the flight delay?
Pilihan
- A. A technical malfunction
- B. Unforeseen operational issues ✓
- C. Adverse weather conditions
- D. A security alert
Jawapan
B. Unforeseen operational issues
Penjelasan
[KO] 📖 지문해석
신사 숙녀 여러분, 현재 시간 오후 3시에 런던 히드로에서 뉴욕 JFK로 출발 예정이었던 항공편 BA249가 예상치 못한 운영상의 문제로 인해 예기치 않게 지연되었음을 알려드립니다. 저희는 현재 상황을 평가 중이며, 다음 세 시간 내에 새로운 출발 시간을 예상하고 있습니다. 불편을 드릴 수 있다는 점을 이해하며 진심으로 사과드립니다. 승객분들께는 B12 게이트에서 무료 다과 쿠폰이 제공될 예정입니다. 추가 업데이트는 출발 안내판과 모바일 앱을 통해 제공될 것입니다.
[KO] 📝 정답이유
정답은 "Unforeseen operational issues"입니다. 본문에서 "flight BA249...has been unexpectedly delayed due to unforeseen operational issues"라고 명확하게 언급하고 있습니다. 'unforeseen operational issues'는 '예상치 못한 운영상의 문제'를 의미하며, 이는 선택지 B와 정확히 일치합니다.
[KO] 💡 실전팁
Part 4에서는 공지나 메시지의 주제를 파악하는 것이 중요합니다. 'delayed', 'regret to inform you', 'apologize'와 같은 부정적이거나 사과하는 어조의 단어를 주의 깊게 들으면 문제의 핵심적인 내용(원인, 결과 등)을 파악하는 데 도움이 됩니다.
[KO] 📊 오답분석
X) A technical malfunction - 지문에서 기술적 문제에 대한 언급은 없으며, 'operational issues'는 더 포괄적인 용어입니다.
X) Adverse weather conditions - 악천후에 대한 정보는 지문에 전혀 언급되지 않았습니다.
X) A security alert - 보안 경계 발령에 대한 언급 역시 지문에서 찾아볼 수 없습니다.
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[JA] 📖 本文の和訳
皆様、グラウンドコントロールからの重要なお知らせです。ロンドン・ヒースロー発ニューヨークJFK行き、午後3時出発予定のBA249便は、予期せぬ運航上の問題により、やむを得ず遅延いたしましたことをお知らせいたします。現在、状況を評価しており、新たな出発時刻は今後3時間以内に見込まれております。ご不便をおかけすることをご理解いただき、心よりお詫び申し上げます。乗客の皆様には、B12ゲートにて無料のお飲み物券をご用意しております。追加の情報は、出発案内板およびモバイルアプリにて随時更新いたします。
[JA] 📝 정답이유
正解は「Unforeseen operational issues」です。本文中で「予期せぬ運航上の問題により、やむを得ず遅延いたしました (unexpectedly delayed due to unforeseen operational issues)」と明確に述べられています。この表現は選択肢Bと完全に一致しており、遅延の直接的な原因を示しています。
[JA] 💡 실전팁
Part 4の冒頭で「XからY行きの便Z便は～」というアナウンスが流れた場合、その便名や出発地・目的地が頻繁に繰り返されることが多いので、最初に注意して聞き取ることで、どの情報がどの便に関するものかを素早く特定できます。
[JA] 📊 오답분석
X) A technical malfunction - 本文中では技術的な不具合については一切言及されていません。「運航上の問題」はより広範な状況を指します。
X) Adverse weather conditions - 悪天候に関する情報は、本文のどこにも含まれていません。
X) A security alert - 安全上の警告についても、本文中に触れられていません。
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[TH] 📖 การแปลบทอ่าน
ท่านสุภาพบุรุษและสุภาพสตรี นี่คือประกาศสำคัญจากหอบังคับการบิน เราขอเรียนให้ทราบด้วยความเสียใจว่าเที่ยวบิน BA249 จากลอนดอนฮีทโธรว์ไปยังนิวยอร์ก JFK ซึ่งมีกำหนดออกเดินทางเวลา 15:00 น. ได้เกิดความล่าช้าอย่างไม่คาดคิดเนื่องจากปัญหาในการปฏิบัติงานที่ไม่คาดฝัน ขณะนี้เรากำลังประเมินสถานการณ์และคาดว่าเวลาออกเดินทางใหม่จะเกิดขึ้นภายในสามชั่วโมงข้างหน้า เราเข้าใจดีว่าอาจก่อให้เกิดความไม่สะดวก และขออภัยเป็นอย่างสูง ผู้โดยสารจะได้รับบัตรกำนัลเครื่องดื่มและของว่างฟรีที่ประตูทางออกขึ้นเครื่อง B12 เราจะแจ้งความคืบหน้าเพิ่มเติมผ่านทางกระดานแสดงเที่ยวบินขาออกและแอปพลิเคชันมือถือของเรา
[TH] 📝 정답이유
คำตอบที่ถูกต้องคือ "Unforeseen operational issues" เนื่องจากข้อความระบุชัดเจนว่า "เที่ยวบิน BA249... ได้เกิดความล่าช้าอย่างไม่คาดคิดเนื่องจากปัญหาในการปฏิบัติงานที่ไม่คาดฝัน (unexpectedly delayed due to unforeseen operational issues)" ซึ่งคำว่า "unforeseen operational issues" ตรงกับตัวเลือก B และเป็นสาเหตุที่ระบุไว้โดยตรงสำหรับความล่าช้า
[TH] 💡 실전팁
สำหรับ Part 4 ที่เป็นประกาศในสนามบินหรือบนเครื่องบิน ให้ตั้งใจฟังคำศัพท์ที่แสดงถึงสถานการณ์ปัจจุบัน เช่น 'delayed', 'cancelled', 'scheduled for', 'due to' เพื่อจับใจความสำคัญของประกาศได้อย่างรวดเร็ว
[TH] 📊 오답분석
X) A technical malfunction - ประกาศไม่ได้กล่าวถึงปัญหาทางเทคนิคใดๆ โดยเฉพาะ "operational issues" เป็นคำที่ครอบคลุมมากกว่า
X) Adverse weather conditions - ไม่มีการกล่าวถึงสภาพอากาศที่เลวร้ายในประกาศเลย
X) A security alert - การแจ้งเตือนด้านความปลอดภัยก็ไม่ได้ถูกกล่าวถึงในประกาศนี้เช่นกัน
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[VI] 📖 Dịch đoạn văn
Kính thưa quý vị, đây là thông báo quan trọng từ bộ phận điều hành mặt đất. Chúng tôi rất tiếc phải thông báo rằng chuyến bay BA249 từ London Heathrow đi New York JFK, dự kiến khởi hành lúc 3:00 chiều, đã bị trì hoãn bất ngờ do các vấn đề vận hành không lường trước được. Hiện chúng tôi đang đánh giá tình hình và dự kiến thời gian khởi hành mới sẽ trong vòng ba giờ tới. Chúng tôi hiểu rằng điều này có thể gây bất tiện và xin chân thành xin lỗi. Hành khách sẽ nhận được phiếu quà tặng đồ ăn nhẹ miễn phí tại cổng B12. Các cập nhật tiếp theo sẽ được cung cấp qua bảng thông tin chuyến bay và ứng dụng di động của chúng tôi.
[VI] 📝 정답이유
Đáp án đúng là "Unforeseen operational issues". Đoạn văn nêu rõ ràng là "chuyến bay BA249... đã bị trì hoãn bất ngờ do các vấn đề vận hành không lường trước được (unexpectedly delayed due to unforeseen operational issues)". Cụm từ này khớp chính xác với lựa chọn B và xác định nguyên nhân trực tiếp của sự chậm trễ.
[VI] 💡 실전팁
Trong bài nghe Part 4, khi nghe thấy các từ như "delayed," "canceled," "rescheduled," hoặc "due to," hãy tập trung vào phần tiếp theo để xác định nguyên nhân hoặc thông tin chi tiết quan trọng nhất của thông báo.
[VI] 📊 오답분석
X) A technical malfunction - Thông báo không đề cập đến bất kỳ trục trặc kỹ thuật nào. "Operational issues" là một thuật ngữ chung hơn.
X) Adverse weather conditions - Không có thông tin nào về điều kiện thời tiết xấu được đưa ra trong đoạn văn.
X) A security alert - Cảnh báo an ninh cũng không được đề cập tới trong thông báo.
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[ID] 📖 Terjemahan Bacaan
Bapak-bapak dan Ibu-ibu, ini adalah pengumuman penting dari pengatur lalu lintas darat. Kami menyesal menginformasikan bahwa penerbangan BA249 dari London Heathrow ke New York JFK, yang dijadwalkan berangkat pukul 15:00, telah tertunda secara tak terduga karena masalah operasional yang tidak terduga. Kami saat ini sedang menilai situasi dan memperkirakan waktu keberangkatan baru dalam tiga jam ke depan. Kami memahami ini dapat menyebabkan ketidaknyamanan, dan kami mohon maaf sebesar-besarnya. Penumpang akan menerima voucher makanan ringan gratis di gerbang B12. Pembaruan lebih lanjut akan diberikan melalui papan keberangkatan dan aplikasi seluler kami.
[ID] 📝 Alasan Jawaban Benar
Jawaban yang benar adalah "Unforeseen operational issues". Teks dengan jelas menyatakan bahwa penerbangan "telah tertunda secara tak terduga karena masalah operasional yang tidak terduga (unexpectedly delayed due to unforeseen operational issues)". Frasa ini sama persis dengan pilihan B dan secara langsung menunjukkan penyebab penundaan.
[ID] 💡 Tips Saat Ujian
Untuk soal Part 4 yang berupa pengumuman, perhatikan kata-kata kunci yang menunjukkan alasan atau penyebab, seperti "due to", "because of", atau "as a result of". Ini akan membantu Anda segera mengidentifikasi inti dari informasi yang disampaikan.
[ID] 📊 Analisis Pilihan Salah
X) A technical malfunction - Pengumuman tidak menyebutkan adanya malfungsi teknis. "Masalah operasional" adalah istilah yang lebih umum.
X) Adverse weather conditions - Tidak ada informasi mengenai kondisi cuaca buruk yang disebutkan dalam teks.
X) A security alert - Peringatan keamanan juga tidak disebutkan dalam pengumuman tersebut.
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[MS] 📖 Terjemahan Petikan
Tuan-tuan dan Puan-puan, ini adalah pengumuman penting dari kawalan darat. Kami dukacita memaklumkan bahawa penerbangan BA249 dari London Heathrow ke New York JFK, yang dijadualkan berlepas pada jam 3:00 petang, telah ditangguhkan secara tidak diduga kerana isu operasi yang tidak diramalkan. Kami sedang menilai situasi tersebut dan menjangkakan waktu berlepas baru dalam tempoh tiga jam akan datang. Kami memahami ini mungkin menyebabkan kesulitan, dan kami memohon maaf. Penumpang akan menerima baucar sajian percuma di pintu B12. Maklumat lanjut akan diberikan melalui papan berlepas dan aplikasi mudah alih kami.
[MS] 📝 Sebab Jawapan Ini Betul
Jawapan yang betul ialah "Unforeseen operational issues". Petikan tersebut dengan jelas menyatakan bahawa penerbangan "telah ditangguhkan secara tidak diduga kerana isu operasi yang tidak diramalkan (unexpectedly delayed due to unforeseen operational issues)". Frasa ini sepadan tepat dengan pilihan B dan mengenal pasti punca langsung kelewatan tersebut.
[MS] 💡 Tips Semasa Ujian
Dalam soalan Part 4 yang berbentuk pengumuman, dengarkan baik-baik perkataan seperti "delayed," "canceled," atau "due to." Kata-kata ini sering kali menjadi petunjuk penting untuk memahami sebab utama atau inti maklumat yang disampaikan.
[MS] 📊 Analisis Pilihan Salah
X) A technical malfunction - Pengumuman tidak menyebutkan sebarang kerosakan teknikal. "Isu operasi" ialah istilah yang lebih umum.
X) Adverse weather conditions - Tiada maklumat mengenai keadaan cuaca buruk disebutkan dalam petikan.
X) A security alert - Makluman mengenai keselamatan juga tidak dinyatakan dalam pengumuman itu.
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[PT-BR] 📖 Tradução da Passagem
Senhoras e senhores, este é um anúncio importante do controle de solo. Lamentamos informar que o voo BA249 de Londres Heathrow para Nova York JFK, programado para decolar às 15:00, foi inesperadamente atrasado devido a problemas operacionais imprevistos. Atualmente, estamos avaliando a situação e prevemos um novo horário de partida dentro das próximas três horas. Entendemos que isso pode causar inconvenientes e pedimos sinceras desculpas. Os passageiros receberão vouchers de cortesia para lanches no portão B12. Mais atualizações serão fornecidas através dos painéis de partida e de nosso aplicativo móvel.
[PT-BR] 📝 Motivo da Resposta Correta
A resposta correta é "Unforeseen operational issues". A passagem informa claramente que o voo "foi inesperadamente atrasado devido a problemas operacionais imprevistos (unexpectedly delayed due to unforeseen operational issues)". Essa frase corresponde exatamente à opção B e indica a causa direta do atraso.
[PT-BR] 💡 Dica para o Dia da Prova
Em anúncios no Part 4, preste atenção a frases que introduzem a causa de um problema, como "due to" ou "because of". Frequentemente, a resposta para perguntas sobre o motivo de algo estará logo após essas expressões.
[PT-BR] 📊 Análise das Opções Erradas
X) A technical malfunction - O anúncio não menciona nenhum problema técnico específico. "Problemas operacionais" é um termo mais genérico.
X) Adverse weather conditions - Nenhuma informação sobre condições climáticas adversas foi apresentada na passagem.
X) A security alert - Um alerta de segurança também não foi mencionado no anúncio.
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[MY] 📝
"Unforeseen operational issues" ။
"unexpectedly delayed due to unforeseen operational issues" ။
B ။
[MY] 💡
Part 4 "delayed," "canceled," "due to" ။
[MY] 📊
X) A technical malfunction - "operational issues" ။
X) Adverse weather conditions -
X) A security alert -
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[ZH-TW]
📖 文章翻譯 — 各位女士們先生們，這裡是航管的緊急通知。我們很遺憾地通知您，從倫敦希斯洛機場飛往紐約甘迺迪國際機場的英航249號班機，原訂下午3點起飛，現因發生不可預見的營運問題，將意外延誤。我們目前正在評估情況，預計在未來三小時內會有新的起飛時間。我們明白這可能會造成不便，並致上誠摯的歉意。旅客可在12號登機口領取免費的餐飲兌換券。更多更新將透過出發航班資訊看板與我們的行動應用程式提供。
📝 答案解析 — 正確答案是「B) 不可預見的營運問題」。文中明確指出：「flight BA249... has been unexpectedly delayed due to unforeseen operational issues.」。這直接對應了選項 B 的內容，是造成班機延誤的直接原因。
💡 應試技巧 — 聽到「delayed due to...」或類似的延遲原因敘述時，仔細尋找與「due to」後方內容相對應的選項。
📊 錯誤選項分析 —
A) A technical malfunction — 文章並未提及任何技術故障。
C) Adverse weather conditions — 文章未提及天氣狀況不佳。
D) A security alert — 文章未提及有安全警報。
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[EN] 📖 Passage Translation
Ladies and gentlemen, this is an important announcement from ground control. We regret to inform you that flight BA249 from London Heathrow to New York JFK, scheduled to depart at 3:00 PM, has been unexpectedly delayed due to unforeseen operational issues. We are currently assessing the situation and anticipate a new departure time within the next three hours. We understand this may cause inconvenience, and we sincerely apologize. Passengers will receive complimentary refreshment vouchers at gate B12. Further updates will be provided via the departure boards and our mobile app.
[EN] 📝 Why This Answer
The correct answer is "Unforeseen operational issues". The passage explicitly states: "...flight BA249... has been unexpectedly delayed due to unforeseen operational issues." The phrase "unforeseen operational issues" directly matches option B and is given as the reason for the delay.
[EN] 💡 Test-day Tip
In Part 4 announcements, listen for phrases like "We regret to inform you..." or "We apologize for...". These often signal that the main point of the announcement concerns a problem, such as a delay or cancellation, and the reason will follow closely.
[EN] 📊 Wrong-Option Analysis
X) A technical malfunction - The announcement does not specifically mention a technical problem; "operational issues" is a broader category.
X) Adverse weather conditions - There is no mention of weather conditions in the passage.
X) A security alert - A security alert is also not mentioned as the cause of the delay.