TOEIC Reading Part 6 — စာပိုဒ်

စာပိုဒ်

MEMORANDUM

To: All Retail Partners
From: Quality Assurance Department
Date: October 26
Subject: Urgent Product Recall - Model X27

Dear Retail Partners,

It has [1] that a potential safety defect exists in our recently launched Model X27 vacuum cleaner. Investigations have revealed that a specific batch, identified by serial numbers beginning with 'X27-ABC-001' through 'X27-ABC-500', may pose an electrical hazard. Though no incidents have been reported, we are prioritizing customer safety and taking immediate action.

We kindly request your full cooperation in this urgent matter. [2] Please ensure all affected units are immediately removed from sale and quarantined in a designated area. Detailed instructions for return logistics and customer notification protocols will be dispatched within 24 hours. We understand the inconvenience this may cause and appreciate your swift response in protecting our valued customers.

Furthermore, we will be issuing a public statement and comprehensive customer support guidelines by end of day. [3] We are committed to transparency and maintaining the highest standards of product integrity. Any inquiries from customers regarding the recall should be directed to our dedicated helpline.

Your prompt attention to this matter is greatly appreciated. [4] We value our partnership and thank you for your continued support.

Sincerely,

Quality Assurance Department

မေးခွန်း (4)