TOEIC 리딩 파트 7 — 문제

지문

Subject: RE: Project Alpha Update - URGENT
From: David Chen <dchen@techsolutions.com>
To: Sarah Miller <smiller@techsolutions.com>
CC: Leo Kim <lkim@techsolutions.com>
Date: October 26, 2023

Hi Sarah,

I'm writing to provide an urgent update regarding Project Alpha. We've encountered a significant technical glitch with the new software integration that is proving more complex to resolve than initially anticipated. Our engineering team has been working around the clock, but it appears we won't be able to meet the original launch deadline of November 15th.

After a thorough assessment, we estimate that the earliest we can realistically aim for completion is December 5th. This will allow our team sufficient time to fully debug the system and conduct comprehensive testing to ensure stability. I understand this news is disappointing, but I believe it's crucial to prioritize quality and avoid future disruptions.

Please let me know your thoughts on this revised timeline and how it might impact the marketing and client communication strategies. I'm available for a call anytime today to discuss further.

Best regards,
David Chen
Project Manager, TechSolutions

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Subject: RE: RE: Project Alpha Update - URGENT
From: Sarah Miller <smiller@techsolutions.com>
To: David Chen <dchen@techsolutions.com>
CC: Leo Kim <lkim@techsolutions.com>
Date: October 26, 2023

Hi David,

Thank you for the prompt update, difficult as it is to hear. I appreciate your team's dedication to resolving this. A December 5th launch is certainly later than we hoped, and it will require us to adjust our planned outreach considerably. The marketing campaign was designed around a mid-November release, so we'll need to re-evaluate our promotional materials and potentially reschedule some key partnership announcements.

I'm particularly concerned about how this delay will be communicated to our top-tier clients. We promised them advanced access, and this change could affect their perception of our reliability. Leo and I will begin drafting a communication plan immediately. Could you provide a brief, client-friendly summary of the technical issue that we can include? It doesn't need to be overly detailed, just enough to explain the necessity of the postponement without alarming them.

Let's definitely connect later today. I'll send you an invite for a brief video conference at 3 PM PST.

Thanks,
Sarah Miller
Head of Marketing, TechSolutions

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Subject: RE: RE: RE: Project Alpha Update - URGENT
From: Leo Kim <lkim@techsolutions.com>
To: Sarah Miller <smiller@techsolutions.com>
Cc: David Chen <dchen@techsolutions.com>
Date: October 26, 2023

Sarah,

Acknowledged. I'll work with you on the communication plan. David, please send over that summary as soon as you can. It's critical that our messaging is clear and consistent. I'll also check with the sales team to see how current client expectations might be managed proactively.

Thanks,
Leo Kim
Client Relations Manager, TechSolutions

지문 전체 보기 →

문제

What does Leo Kim plan to do regarding client expectations?

보기

  1. A. Develop a new marketing strategy with Sarah
  2. B. Contact the engineering team for more details
  3. C. Proactively assess and manage them with the sales team ✓
  4. D. Update the promotional materials for the new launch date

정답

C. Proactively assess and manage them with the sales team

해설

📖 지문해석 — 이 이메일은 Sarah Miller에게 보내는 David Chen의 긴급 업데이트입니다. Project Alpha의 소프트웨어 통합에 예상보다 복잡한 기술적 문제가 발생하여 11월 15일 출시 마감일을 맞추지 못할 것 같다는 내용입니다. Leo Kim도 참조로 포함되어 있습니다.
📝 정답이유 — 정답은 "Proactively assess and manage them with the sales team"입니다. 지문에는 "significant technical glitch"와 "more complex to resolve than initially anticipated"라고 언급되어, 문제가 발생했음을 나타냅니다. Leo Kim은 참조(CC)로 포함되어 있어, 이 문제가 그의 팀이나 책임과 관련될 가능성이 높음을 시사합니다. 문제 발생 시 기대치를 관리하는 것은 영업팀과의 협력이 필수적이므로, 이 선택지가 가장 합리적인 계획입니다.
💡 실전팁 — Part 7의 비즈니스 이메일에서 CC에 있는 인물은 문제 해결이나 의사 결정에 관련될 가능성이 높습니다. 이메일의 맥락과 CC 참조인을 연결하여 누가 어떤 역할을 할지 추론하는 연습을 하세요.
📊 오답분석 — X) Develop a new marketing strategy with Sarah — Sarah와 마케팅 전략 개발에 대한 언급은 본문에 없습니다. X) Contact the engineering team for more details — 엔지니어링 팀이 해결 중이라고 명시되어 있어, 추가 연락이 계획이라고 보기 어렵습니다. X) Update the promotional materials for the new launch date — 새로운 출시일과 홍보 자료 업데이트는 아직 언급되지 않은 ���래의 일입니다.

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