TOEIC 리딩 파트 7 — 문제

지문

Subject: RE: Project Alpha Update - URGENT
From: David Chen <dchen@techsolutions.com>
To: Sarah Miller <smiller@techsolutions.com>
CC: Leo Kim <lkim@techsolutions.com>
Date: October 26, 2023

Hi Sarah,

I'm writing to provide an urgent update regarding Project Alpha. We've encountered a significant technical glitch with the new software integration that is proving more complex to resolve than initially anticipated. Our engineering team has been working around the clock, but it appears we won't be able to meet the original launch deadline of November 15th.

After a thorough assessment, we estimate that the earliest we can realistically aim for completion is December 5th. This will allow our team sufficient time to fully debug the system and conduct comprehensive testing to ensure stability. I understand this news is disappointing, but I believe it's crucial to prioritize quality and avoid future disruptions.

Please let me know your thoughts on this revised timeline and how it might impact the marketing and client communication strategies. I'm available for a call anytime today to discuss further.

Best regards,
David Chen
Project Manager, TechSolutions

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Subject: RE: RE: Project Alpha Update - URGENT
From: Sarah Miller <smiller@techsolutions.com>
To: David Chen <dchen@techsolutions.com>
CC: Leo Kim <lkim@techsolutions.com>
Date: October 26, 2023

Hi David,

Thank you for the prompt update, difficult as it is to hear. I appreciate your team's dedication to resolving this. A December 5th launch is certainly later than we hoped, and it will require us to adjust our planned outreach considerably. The marketing campaign was designed around a mid-November release, so we'll need to re-evaluate our promotional materials and potentially reschedule some key partnership announcements.

I'm particularly concerned about how this delay will be communicated to our top-tier clients. We promised them advanced access, and this change could affect their perception of our reliability. Leo and I will begin drafting a communication plan immediately. Could you provide a brief, client-friendly summary of the technical issue that we can include? It doesn't need to be overly detailed, just enough to explain the necessity of the postponement without alarming them.

Let's definitely connect later today. I'll send you an invite for a brief video conference at 3 PM PST.

Thanks,
Sarah Miller
Head of Marketing, TechSolutions

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Subject: RE: RE: RE: Project Alpha Update - URGENT
From: Leo Kim <lkim@techsolutions.com>
To: Sarah Miller <smiller@techsolutions.com>
Cc: David Chen <dchen@techsolutions.com>
Date: October 26, 2023

Sarah,

Acknowledged. I'll work with you on the communication plan. David, please send over that summary as soon as you can. It's critical that our messaging is clear and consistent. I'll also check with the sales team to see how current client expectations might be managed proactively.

Thanks,
Leo Kim
Client Relations Manager, TechSolutions

지문 전체 보기 →

문제

What does Sarah Miller request from David Chen?

보기

  1. A. An updated project budget spreadsheet
  2. B. A concise, understandable explanation of the technical problem ✓
  3. C. A list of clients who will be affected by the delay
  4. D. The latest version of the new software for review

정답

B. A concise, understandable explanation of the technical problem

해설

📖 지문 해석
David Chen이 Sarah Miller에게 보낸 이메일은 Project Alpha의 긴급 업데이트에 관한 것입니다. 소프트웨어 통합 과정에서 예상보다 복잡한 기술적 문제가 발생했으며, 이로 인해 원래 출시일인 11월 15일을 맞추지 못할 것으로 예상됩니다.

📝 정답 이유
David Chen은 Sarah Miller에게 "A concise, understandable explanation of the technical problem"을 명시적으로 요청하지는 않았지만, 이메일의 맥락은 이를 강력히 시사합니다. David는 "We've encountered a significant technical glitch... that is proving more complex to resolve than initially anticipated."라고 보고하며 문제의 심각성을 알리고 있습니다. 이어서 "After a thorough assessment, we estim-" 부분에서 글이 끊겼는데, 이는 일반적으로 문제 해결을 위한 다음 단계나 필요한 조치를 설명하려 했음을 나타냅니다. 따라서 Sarah는 이 복잡한 기술적 문제에 대한 명확하고 이해하기 쉬운 설명을 예상하고 있을 것입니다.

💡 실전팁
Part 7에서 이메일이나 편지 문제의 경우, 발신자가 처한 상황(예: 문제 발생, 마감일 임박)과 수신자에게 전달하려는 핵심 내용을 파악하는 것이 중요합니다. 제시된 선택지들을 보며, 발신자가 어떤 종류의 정보나 조치를 취했을 가능성이 가장 높은지 추론해 보세요.

📊 오답분석
X) An updated project budget spreadsheet — 예산 스프레드시트 업데이트에 대한 언급은 전혀 없습니다.
X) A list of clients who will be affected by the delay — 고객에게 미칠 영향에 대한 정보는 이메일에 포함되어 있지 않습니다.
X) The latest version of the new software for review — 소프트웨어 자체의 검토 버전 요청은 언급되지 않았으며, 문제는 소프트웨어 "통합"에서 발생했습니다.

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