TOEIC 리스닝 파트 3 — 문제

지문

Man: Hi, Ms. Evans. Thanks for taking my call. I wanted to discuss the renewal for our office maintenance contract.
Woman: Of course, Mr. Chen. We received your proposal. Some of the terms seem a bit higher than anticipated, particularly the rates for the specialized equipment servicing.
Man: I understand your concern. We've incorporated updated costs for parts and specialized labor, which accounts for the increase. However, we are open to negotiation on the overall package. Perhaps we could look at a longer commitment period in exchange for a slight reduction in the monthly retainer?
Woman: A longer commitment is something we could consider, especially given the upcoming elevator maintenance closure next month. We'll need reliable service during that period. What kind of reduction are you thinking of?
Man: We could potentially reduce the monthly retainer by 5% if you commit to a three-year term. We'd also like to discuss adding comprehensive HVAC servicing to the package, which is a new offering we're very excited about.
Woman: HVAC servicing wasn't in the original scope. Let me review this with my team, particularly the details about the elevator maintenance closure and how your extended coverage would apply. Can you send over a revised quote reflecting the 5% reduction for a three-year term and the HVAC details?
Man: Absolutely. I'll send that over by the end of the day. We value your business and are keen to find a mutually agreeable solution.

지문 전체 보기 →

문제

What action will the man take by the end of the day?

보기

  1. A. Sign the new contract
  2. B. Schedule a follow-up meeting
  3. C. Send a revised quote ✓
  4. D. Approve the HVAC servicing

정답

C. Send a revised quote

해설

📖 ���문: 남자는 하루가 끝나기 전에 어떤 조치를 취할 것인가?
📝 정답이유: 남자는 "we are open to negotiation on the overall package"라고 말하며, 이는 제안된 조건에 대해 협상할 의사가 있음을 나타냅니다. 이는 하루가 끝나기 전에 수정된 제안을 보내는 것으로 이어질 수 있습니다.
💡 실전팁: 대화에서 "negotiation" 또는 "discuss"와 같은 단어를 들으면, 협상이 진행 중이거나 곧 수정된 제안이 나올 수 있음을 의미할 수 있습니다.
📊 오답분석: A) 새 계약에 서명하다 - 대화는 초기 협상 단계에 있으며 계약 서명을 언급하지 않았습니다. C) 수정된 견적 보내기 - 남자는 협상할 의사를 밝혔지만, 아직 수정된 견적을 보냈다고 명시적으로 언급하지는 않았습니다. D) HVAC 서비스 승인 - HVAC 서비스에 대한 언급은 대화 내용과 관련이 없습니다.

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