TOEIC 리스닝 파트 3 — 문제
지문
Woman 1: Hi Mark, do you have a moment? I wanted to go over the final checklist for the 'InnovateX' launch next week.
Man 1: Absolutely, Sarah. I was just reviewing the schedule. Have you confirmed the demo units are ready for distribution?
Woman 1: Yes, the logistics team sent a confirmation this morning. However, I'm a little concerned about the user guide. Some of the screenshots for the advanced features might be outdated after the last software patch.
Man 1: Oh, that's a potential issue. We wouldn't want any confusion during the initial rollout. Did you reach out to the development team?
Woman 1: I sent them an email, but haven't heard back yet. Given the proximity to the launch, I was wondering if we should escalate this to the tech support helpdesk to see if they can expedite the update or provide an addendum.
Man 1: That's a good point. Given the tight timeline, involving the tech support helpdesk might get us faster results. Let's flag it for immediate attention. I'll draft a follow-up note to the developers, CC'ing the helpdesk manager.
문제
Who will likely receive the follow-up note from Mark?
보기
- A. The logistics team and the developers.
- B. The helpdesk manager and the development team. ✓
- C. Sarah and the head of tech support.
- D. The development team and the sales department.
정답
B. The helpdesk manager and the development team.
해설
📖 Passage translation — Woman 1: Hi Mark, do you have a moment? I wanted to go over the final checklist for the 'InnovateX' launch next week. Man 1: Absolutely, Sarah. I was just reviewing the schedule. Have you confirmed the demo units are ready for distribution? Woman 1: Yes, the logistics team sent a confirmation this morning. However, I'm a little concerned about the user guide. Some of the screenshots for the advanced features might be outdated after the last software patch. Man 1: Oh, that's a potential issue. We wouldn't want any confusion during the initial rollout. Did you reach out to the development team?
📝 Why this answer — Mark hears Sarah's concern that the screenshots in the user guide might be outdated after the latest software patch and asks, "Did you reach out to the development team?". This indicates Mark has the responsibility to contact the development team. Sarah mentions confirming with the logistics team, but the entity Mark will directly contact is the development team.
💡 Test-day tip — In Part 3, pay close attention to questions asking who will take a specific action. Find the answer to questions like "Who did...?" or "Who should...?" and predict the subsequent character's action or plan.
📊 Wrong-option analysis — X) The logistics team and the developers — The logistics team is already confirmed and not mentioned as a party Mark will directly contact. X) The helpdesk manager and the development team — The helpdesk manager is not mentioned at all in the conversation. X) Sarah and the head of tech support — Sarah is the one raising the issue and is not designated as the party Mark will directly contact.
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