TOEIC 리스닝 파트 3 — 문제
지문
Woman: Hi, it's Sarah from Marketing. I'm having a bit of trouble with my workstation. It's been running extremely slowly all morning, making it hard to get anything done.
Man: Hello Sarah. This is Mark from IT. I'm sorry to hear that. Have you tried restarting it yet? Sometimes that resolves minor glitches.
Woman: Yes, I did that first thing. It helped for about ten minutes, but then it slowed right back down. I'm worried it might be a bigger issue, especially with the new software update.
Man: Understood. It's possible the update is causing a conflict, or perhaps there's another process hogging resources. Did you happen to notice if this started after you opened a specific application?
Woman: Not that I recall. I was just switching between our project management tool and the shared drive. Oh, actually, I did open that large presentation file earlier. Maybe that's related?
Man: It's possible. Large files can sometimes cause temporary slowdowns, especially if the system is already strained. We also need to ensure all our systems comply with the latest workplace safety guidelines regarding data security and system integrity. I'll run some diagnostics remotely. Can you confirm your employee ID for me?
문제
Why did the restart only help temporarily?
보기
- A. The new software update caused a conflict. ✓
- B. A specific application was consuming too many resources.
- C. The employee ID was incorrect.
- D. The large presentation file overloaded the system.
정답
A. The new software update caused a conflict.
해설
[KO]
📖 지문해석: 마케팅팀의 사라가 자신의 워크스테이션이 오전 내내 매우 느리게 작동하여 업무를 보기 어렵다고 IT팀의 마크에게 말합니다. 마크가 재시작을 제안하지만, 사라는 이미 해봤으며 10분 정도만 도움이 되고 다시 느려졌다고 답합니다.
📝 정답이유: 사라가 "Yes, I did that first thing. It helped for about ten minutes, but then it slowed right back down."라고 말하는 부분에서 재시작이 일시적인 해결책이었음을 명확히 알 수 있습니다. 복수 정답 0번 "The new software update caused a conflict."는 사라가 "especially with the new software update."라고 언급하며 잠재적인 원인으로 지목했기 때문에, 일시적인 도움 이후 문제가 지속된 이유로 가장 적절합니다.
💡 실전팁: Part 3/4에서 원인을 묻는 질문의 경우, 대화 참여자가 '원인'이라고 직접적으로 언급하거나, 'because', 'since', 'due to'와 같은 접속사 뒤에 나오는 정보를 주의 깊게 들어야 합니다. 또한, 문제 상황이 지속되는 이유를 묻는다면, 일시적인 해결책 이후에 언급되는 새로운 정보나 원인을 찾아야 합니다.
📊 오답분석:
X) A specific application was consuming too many resources. — 지문에는 특정 애플리케이션이 리소스를 많이 소비한다는 언급이 없습니다.
X) The employee ID was incorrect. — 직원 ID 오류는 대화 내용과 전혀 관련이 없습니다.
X) The large presentation file overloaded the system. — 대용량 프레젠테이션 파일이 시스템을 과부하했다는 내용은 언급되지 않았습니다.
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[JA]
📖 本文の和訳: マーケティング部のサラは、IT部のマークに、ワークステーションが午前中ずっと非常に遅く、仕事がしにくい状況であると伝えています。マークが再起動を提案しますが、サラはすでに試しており、10分ほどしか効果がなく、すぐにまた遅くなったと答えています。
📝 정답이유: サラが「Yes, I did that first thing. It helped for about ten minutes, but then it slowed right back down.」と発言している部分から、再起動が一時的な解決策であったことが明確にわかります。正解の選択肢0番「The new software update caused a conflict.」は、サラが「especially with the new software update.」と述べ、潜在的な原因として指摘しているため、一時的な効果の後に問題が持続した理由として最も適切です。
💡 실전팁: Part 3/4で原因を問う問題では、会話の参加者が「原因」と直接言及する箇所や、「because」「since」「due to」といった接続詞の後に続く情報を注意深く聞く必要があります。また、問題状況が持続する理由を問われた場合は、一時的な解決策の後に言及される新しい情報や原因を探し出すことが重要です。
📊 오답분석:
X) A specific application was consuming too many resources. — 特定のアプリケーションがリソースを大量に消費しているという記述は本文中にありません。
X) The employee ID was incorrect. — 従業員IDの間違いは、会話の内容とは全く関係がありません。
X) The large presentation file overloaded the system. — 大容量のプレゼンテーションファイルがシステムを過負荷にしたという内容は言及されていません。
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[TH]
📖 คำแปลบทอ่าน: ซาร่าจากฝ่ายการตลาดกำลังมีปัญหาเกี่ยวกับเวิร์คสเตชั่นของเธอ มันทำงานช้ามากตลอดทั้งเช้า ทำให้ทำงานได้ยาก มาร์คจากฝ่าย IT รับฟังและถามว่าเธอได้ลองรีสตาร์ทแล้วหรือยัง ซาร่าตอบว่าเธอทำไปแล้วตอนเช้า และมันช่วยได้ประมาณสิบนาที ก่อนจะกลับมาช้าอีกครั้ง
📝 정답이유: จากคำพูดของซาร่าที่ว่า "Yes, I did that first thing. It helped for about ten minutes, but then it slowed right back down." ทำให้ทราบชัดเจนว่าการรีสตาร์ทเป็นการแก้ปัญหาเพียงชั่วคราว ตัวเลือกที่ถูกต้องข้อ 0 "The new software update caused a conflict." นั้นเหมาะสมที่สุด เพราะซาร่ากล่าวถึง "especially with the new software update." ซึ่งบ่งชี้ว่าเป็นสาเหตุที่เป็นไปได้ที่ทำให้การแก้ไขปัญหาเป็นเพียงช่วงสั้นๆ
💡 실전TEST 팁: สำหรับคำถามที่ถามถึงสาเหตุใน Part 3/4 ให้ตั้งใจฟังส่วนที่ผู้พูดกล่าวถึง "สาเหตุ" โดยตรง หรือส่วนที่ตามหลังคำเชื่อม เช่น 'because', 'since', 'due to' และหากคำถามถามถึงเหตุผลที่ปัญหายังคงอยู่ ให้มองหาข้อมูลใหม่หรือสาเหตุที่ถูกกล่าวถึงหลังจากวิธีการแก้ไขปัญหาชั่วคราว
📊 오답분석:
X) A specific application was consuming too many resources. — บทอ่านไม่มีการกล่าวถึงว่ามีแอปพลิเคชันใดใช้ทรัพยากรมากเกินไป
X) The employee ID was incorrect. — การที่รหัสพนักงานไม่ถูกต้องนั้นไม่เกี่ยวข้องกับเนื้อหาบทสนทนาเลย
X) The large presentation file overloaded the system. — ไม่มีการกล่าวถึงว่าไฟล์พรีเซนเทชั่นขนาดใหญ่ทำให้ระบบโอเวอร์โหลด
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[VI]
📖 Dịch đoạn văn: Sarah từ bộ phận Marketing đang gặp sự cố với máy trạm của cô ấy. Máy chạy rất chậm cả buổi sáng, khiến cô ấy khó làm việc. Mark từ bộ phận IT nghe vậy và hỏi cô ấy đã thử khởi động lại máy chưa. Sarah trả lời rằng cô ấy đã làm điều đó ngay từ đầu, nó chỉ giúp được khoảng mười phút rồi lại chậm như cũ.
📝 Lý do chọn đáp án: Câu trả lời của Sarah "Yes, I did that first thing. It helped for about ten minutes, but then it slowed right back down." cho thấy việc khởi động lại máy chỉ là giải pháp tạm thời. Lựa chọn 0 "The new software update caused a conflict." là phù hợp nhất vì Sarah đã đề cập đến "especially with the new software update.", chỉ ra đây là nguyên nhân tiềm ẩn khiến máy chỉ cải thiện trong thời gian ngắn.
💡 Mẹo thi: Đối với câu hỏi phần Part 3/4 yêu cầu lý do, hãy chú ý lắng nghe các đoạn mà người nói trực tiếp đề cập đến "nguyên nhân" hoặc các thông tin theo sau các từ nối như 'because', 'since', 'due to'. Nếu câu hỏi hỏi về lý do tại sao vấn đề vẫn tiếp diễn, hãy tìm kiếm thông tin mới hoặc nguyên nhân được đề cập sau các giải pháp tạm thời.
📊 Phân tích lựa chọn sai:
X) A specific application was consuming too many resources. — Đoạn văn không đề cập đến việc một ứng dụng cụ thể nào đang tiêu tốn quá nhiều tài nguyên.
X) The employee ID was incorrect. — Việc mã nhân viên không chính xác hoàn toàn không liên quan đến nội dung cuộc trò chuyện.
X) The large presentation file overloaded the system. — Không có thông tin nào trong đoạn văn nói về việc tệp thuyết trình lớn đã làm quá tải hệ thống.
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[ID]
📖 Terjemahan Teks: Sarah dari Pemasaran melaporkan masalah dengan komputer kerjanya yang berjalan sangat lambat sepanjang pagi, membuatnya sulit untuk menyelesaikan pekerjaan. Mark dari IT kemudian bertanya apakah dia sudah mencoba me-restartnya, yang dijawab Sarah bahwa dia sudah melakukannya dan itu hanya membantu selama sekitar sepuluh menit sebelum kembali melambat.
📝 Alasan Jawaban Benar: Kalimat Sarah, "Yes, I did that first thing. It helped for about ten minutes, but then it slowed right back down," dengan jelas menunjukkan bahwa me-restart hanyalah solusi sementara. Pilihan 0, "The new software update caused a conflict.", adalah yang paling sesuai karena Sarah menyebutkan "especially with the new software update.", yang mengindikasikan penyebab potensial mengapa komputer hanya berfungsi baik untuk sementara waktu.
💡 Tips Saat Ujian: Untuk pertanyaan yang menanyakan sebab dalam Part 3/4, dengarkan baik-baik bagian di mana pembicara secara langsung menyebutkan "penyebab" atau informasi yang mengikuti kata penghubung seperti 'because', 'since', 'due to'. Jika pertanyaan menanyakan alasan mengapa masalah berlanjut, carilah informasi baru atau penyebab yang disebutkan setelah solusi sementara.
📊 Analisis Opsi Salah:
X) A specific application was consuming too many resources. — Teks tidak menyebutkan aplikasi spesifik apa pun yang mengonsumsi terlalu banyak sumber daya.
X) The employee ID was incorrect. — Kesalahan ID karyawan sama sekali tidak relevan dengan isi percakapan.
X) The large presentation file overloaded the system. — Tidak ada disebutkan dalam teks bahwa file presentasi yang besar membebani sistem.
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[MS]
📖 Terjemahan Petikan: Sarah dari Pemasaran menghubungi mengenai masalah dengan stesen kerjanya. Ia berjalan sangat perlahan sepanjang pagi, menyukarkan beliau untuk menyiapkan sebarang kerja. Mark dari IT bertanya sama ada beliau sudah mencuba memulakan semula, dan Sarah menjawab bahawa beliau sudah berbuat demikian, ia hanya membantu selama kira-kira sepuluh minit sebelum ia kembali perlahan.
📝 Sebab Jawapan Ini: Ayat Sarah, "Yes, I did that first thing. It helped for about ten minutes, but then it slowed right back down." dengan jelas menyatakan bahawa mulakan semula hanya merupakan penyelesaian sementara. Pilihan 0, "The new software update caused a conflict.", adalah yang paling sesuai kerana Sarah menyebut "especially with the new software update.", yang menunjukkan sebab yang mungkin mengapa ia hanya membantu buat sementara waktu.
💡 Petua Hari Ujian: Untuk soalan yang bertanya tentang sebab dalam Bahagian 3/4, dengarkan dengan teliti bahagian di mana jurucakap secara langsung menyebut "sebab" atau maklumat selepas kata penghubung seperti 'because', 'since', 'due to'. Jika soalan bertanya tentang sebab masalah berterusan, cari maklumat baharu atau sebab yang disebut selepas penyelesaian sementara.
📊 Analisis Pilihan Salah:
X) A specific application was consuming too many resources. — Petikan tidak menyebutkan sebarang aplikasi khusus yang menggunakan sumber yang terlalu banyak.
X) The employee ID was incorrect. — Kesalahan ID pekerja sama sekali tidak berkaitan dengan kandungan perbualan.
X) The large presentation file overloaded the system. — Tiada penyebutan dalam petikan bahawa fail persembahan yang besar membebankan sistem.
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[PT-BR]
📖 Tradução da Passagem: Sarah, do Marketing, relata um problema com sua estação de trabalho. Ela tem estado funcionando extremamente devagar durante toda a manhã, dificultando a realização de qualquer trabalho. Mark, da TI, pergunta se ela já tentou reiniciar, e Sarah responde que sim, que ajudou por cerca de dez minutos, mas depois voltou a ficar lento.
📝 Motivo da Resposta Correta: A fala de Sarah, "Yes, I did that first thing. It helped for about ten minutes, but then it slowed right back down.", claramente indica que a reinicialização foi apenas uma solução temporária. A opção 0, "The new software update caused a conflict.", é a mais adequada porque Sarah menciona "especially with the new software update.", apontando isso como uma causa potencial para a ajuda ter sido apenas momentânea.
💡 Dica para o Dia da Prova: Para perguntas que perguntam a razão em Part 3/4, ouça atentamente as partes onde o falante menciona diretamente a "causa" ou informações após conectivos como 'because', 'since', 'due to'. Se a pergunta for sobre por que o problema persiste, procure por novas informações ou causas mencionadas após a solução/ajuda temporária.
📊 Análise das Opções Erradas:
X) A specific application was consuming too many resources. — A passagem não menciona nenhuma aplicação específica consumindo muitos recursos.
X) The employee ID was incorrect. — O erro no ID do funcionário não tem nenhuma relação com o conteúdo da conversa.
X) The large presentation file overloaded the system. — Não há menção na passagem de que um arquivo grande de apresentação sobrecarregou o sistema.
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[MY]
📖 အခန်းကျမ်းစာသားဘာသာပြန်: မားကတ်တင်းမှ ဆာရာသည် သူမ၏ ဝொ परिस्थितीत အခက်အခဲရှိကြောင်း ဖော်ပြသည်။ သတင်းအချက်အလက်သည် မနက်ပိုင်းတစ်လျှောက်လုံး အလွန်နှေးကွေးစွာ လည်ပတ်နေပြီး အလုပ်များလုပ်ရန် ခက်ခဲစေသည်။ အိုင်တီမှ မတ်ခ်သည် ပြန်လည်စတင်ရန် ကြိုးစားခဲ့ဖူးလားဟု မေးရာ ဆာရာက အစောဆုံးက လုပ်ခဲ့ပြီး ဆယ်မိနစ်ခန့်သာ အကူအညီရကာ ထို့နောက် နှေးကွေးသွားကြောင်း ပြန်လည်ဖြေကြားသည်။
📝 အဖြေမှန်ဖြစ်သည့်အကြောင်းရင်း: ဆာရာ၏ "Yes, I did that first thing. It helped for about ten minutes, but then it slowed right back down." ဟူသော စကားမှ ပြန်လည်စတင်ခြင်းသည် ခေတ္တမျှသာ အထောက်အကူဖြစ်ကြောင်း ရှင်းလင်းစွာ သိရှိရသည်။ မှန်ကန်သော ရွေးချယ်မှု 0 "The new software update caused a conflict." သည် အသင့်တော်ဆုံးဖြစ်သည်။ အကြောင်းမှာ ဆာရာ၏ "especially with the new software update." ဟူသော စကားကြောင့် ဖြစ်ပြီး၊ ၎င်းသည် ခေတ္တမျှသာ အထောက်အကူဖြစ်ရသည့် အကြောင်းရင်း ဖြစ်နိုင်သည်ကို ညွှန်ပြသည်။
💡 စာမေးပွဲသုံး အကြံပြုချက်: Part 3/4 တွင် အကြောင်းရင်းကို မေးသော မေးခွန်းများအတွက်၊ ပြောသူက "အကြောင်းရင်း" ကို တိုက်ရိုက်ဖော်ပြသော အပိုင်းများကို သို့မဟုတ် 'because', 'since', 'due to' ကဲ့သို့သော ချိတ်ဆက်စကားလုံးများ၏ နောက်ပိုင်းရှိ အချက်အလက်များကို ဂရုတစိုက် နားထောင်ပါ။ ပြဿနာ ဆက်လက်ဖြစ်ပွားနေရသည့် အကြောင်းရင်းကို မေးပါက၊ ခေတ္တမျှသော ဖြေရှင်းနည်းများအပြီးတွင် ဖော်ပြသော အချက်အလက်အသစ်များ သို့မဟုတ် အကြောင်းရင်းများကို ရှာဖွေပါ။
📊 မှားယွင်းသောရွေးချယ်မှုခွဲခြမ်းစိတ်ဖြာ-
X) A specific application was consuming too many resources. — အခန်းကျမ်းစာသားတွင် အရင်းအမြစ်များကို အလွန်အကျွံသုံးစွဲနေသည့် အပလီကေးရှင်းတစ်စုံတစ်ရာကို ဖော်ပြထားခြင်းမရှိပါ။
X) The employee ID was incorrect. — ဝန်ထမ်းအိုင်ဒီ မှားယွင်းနေခြင်းသည် ပြောဆိုမှုအကြောင်းအရာနှင့် လုံးဝ မသက်ဆိုင်ပါ။
X) The large presentation file overloaded the system. — အခန်းကျမ်းစာသားတွင် ကြီးမားသော တင်ဆက်မှုဖိုင်က စနစ်ကို အလွန်အကျွံဝန်ပိစေသည်ဟု ဖော်ပြထားခြင်းမရှိပါ။
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[ZH-TW]
📖 文章翻譯 —
女：您好，我是行銷部的 Sarah。我的工作站有點問題。它一整天早上都跑得非常慢，讓我很難完成任何事情。
男：您好 Sarah。我是資訊技術部的 Mark。很抱歉聽到這個消息。您有試過重新啟動它嗎？有時候這樣可以解決一些小問題。
女：是的，我一開始就這麼做了。它大約有十分鐘的幫助，但之後又慢了下來。我擔心這可能是一個比較大的問題，特別是與新的軟體更新有關。
男：我明白了。更新可能正在引起衝突，或者也許有另一個進程正在佔用大量資源。
📝 答案解析 —
正確答案是「新的軟體更新引起了衝突」。對話中，Sarah 提到她重新啟動電腦後，問題只暫時解決了（「It helped for about ten minutes, but then it slowed right back down」）。她接著說「I'm worried it might be a bigger issue, especially with the new software update.」，這直接暗示了新軟體更新是造成問題持續的根本原因，可能與之產生了衝突。
💡 應試技巧 —
當對話中提到一個暫時的解決方法（如重新啟動）後，仔細聽取人物後續的反應和擔憂，這通常會指向問題的根本原因。
📊 錯誤選項分析 —
X) 一個特定的應用程式佔用了過多的資源 — 雖然這是可能的，但對話中沒有具體提到是哪個應用程式，而將重點放在了軟體更新。
X) 員工 ID 不正確 — 對話完全沒有提及任何關於員工 ID 的資訊。
X) 大型簡報檔案使系統過載 — 對話中沒有提及任何關於檔案大小或系統過載的具體資訊，僅提到了工作站運行緩慢。
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[EN]
📖 Passage Translation: Sarah from Marketing is having trouble with her workstation. It's been running extremely slowly all morning, making it hard to get anything done. Mark from IT asks if she's tried restarting it, and Sarah replies she did that first thing, and it helped for about ten minutes before slowing right back down.
📝 Why This Answer: Sarah's statement, "Yes, I did that first thing. It helped for about ten minutes, but then it slowed right back down," clearly indicates that restarting was only a temporary fix. Option 0, "The new software update caused a conflict.", is the most suitable because Sarah mentions "especially with the new software update.", pointing to it as a potential cause for the temporary relief.
💡 Test-day Tip: For questions asking the reason in Part 3/4, listen carefully for parts where the speaker directly mentions the "cause" or for information following cue words like 'because', 'since', 'due to'. If the question asks why the problem persists, look for new information or causes mentioned after the temporary solution.
📊 Wrong-option Analysis:
X) A specific application was consuming too many resources. — The passage does not mention any specific application consuming too many resources.
X) The employee ID was incorrect. — An incorrect employee ID is completely irrelevant to the conversation's content.
X) The large presentation file overloaded the system. — There is no mention in the passage that a large presentation file overloaded the system.