TOEIC Đọc Phần 6 — Đoạn văn
Đoạn văn
Dear Ms. Anya Sharma, Thank you for your recent communication regarding the issues you experienced with our online payment system on March 15th. We sincerely apologize for the inconvenience this has caused. We have investigated the matter thoroughly and identified a temporary glitch in the transaction processing module of our online payment system, which has since been rectified. Your account has been credited with the erroneous charge, and a confirmation email has been [2]. We value your patronage and are committed to ensuring a seamless experience. Please do not hesitate to contact us if you require further assistance. Sincerely, The Customer Relations Team