TOEIC 聽力 Part 4 — 題目
段落
Good morning, ladies and gentlemen. This is a final boarding announcement for flight 734 to London. We regret to inform you that due to unforeseen air traffic control restrictions, flight 734 has been delayed by approximately two hours. The new estimated departure time is 3:00 PM. We understand this may disrupt your travel plans, and we sincerely apologize for the inconvenience. Passengers requiring assistance with their business trip itinerary, such as rebooking connecting flights or adjusting hotel reservations, should proceed to the customer service desk located near gate B12. Our representatives will be available to help you reconfigure your schedule. Further updates will be provided via the airport information screens and our mobile app. Thank you for your patience and understanding.
題目
Who should go to the customer service desk?
選項
- A. Passengers who need to rebook flights.
- B. Passengers who need to find their gate.
- C. Passengers who need to check their baggage.
- D. Passengers who need assistance with their business trip itinerary. ✓
正確答案
D. Passengers who need assistance with their business trip itinerary.
解析
📖 文章翻譯 — 各位貴賓，早安。這是飛往倫敦的 734 班機最後登機廣播。我們很遺憾地通知您，由於預期外的空中交通管制限制，734 班機將延誤約兩小時。新的預計起飛時間為下午 3:00。我們明白這可能會打亂您的旅遊計畫，並對於造成的不便深表歉意。需要的旅客，若需商務行程協助，例如重新預訂轉接班機或調整飯店預訂，請前往位於 B12 登機口附近的顧客服務櫃檯。我們的代表
📝 答案解析 — 正確答案是「旅客 who need assistance with their business trip itinerary」。文中明確指出「Passengers requiring assistance with their business trip itinerary, such as rebooking connecting flights or adjusting hotel reservations, should proceed to the customer service desk」。這句話直接點出需要商務行程協助的旅客（例如重新預訂班機或調整住宿）應前往顧客服務櫃檯。
💡 應試技巧 — 聽到關鍵字「assistance with their business trip itinerary」（商務行程協助）時，務必留意後續指示，這通常會導向特定地點或人員。
📊 錯誤選項分析 — X) 旅客 who need to rebook flights — 這是文中舉例的一部分，但題目問的是較廣泛的需求。 X) 旅客 who need to find their gate. — 此選項未提及，廣播只說了班機延誤和旅客的應對方式。 X) 旅客 who need to check their baggage. — 託運行李的資訊在廣播中未被提及。