TOEIC 閱讀 Part 7 — 題目
段落
Subject: Hiring for Tech Support Helpdesk
Sarah Chen <sarah.chen@email.com>
Oct 10, 10:32 AM
Hi Mark,
I hope you are doing well.
Our company is expanding, and we need to add someone to our busy Tech Support Helpdesk. Do you have any good candidates in mind? We are looking for someone with good communication skills and basic IT knowledge.
Best regards,
Sarah
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Mark Johnson <mark.johnson@email.com>
Oct 10, 10:45 AM
Hi Sarah,
Yes, I know a great person. Her name is Emily White. She worked with me at my previous company and was excellent in client support. She understands computer systems well. I think she would be a perfect fit for your helpdesk.
Let me know if you want to schedule an interview with her.
Thanks,
Mark
---
Sarah Chen <sarah.chen@email.com>
Oct 10, 11:05 AM
Hi Mark,
That sounds promising! Could you please ask Emily if she is available for an interview next Tuesday morning? We'd like to interview her at our office.
Thank you,
Sarah
題目
What qualifications is Sarah looking for?
選項
- A. Extensive experience in management
- B. Advanced programming skills
- C. Strong interpersonal abilities and fundamental IT understanding ✓
- D. A degree in computer science
正確答案
C. Strong interpersonal abilities and fundamental IT understanding
解析
[KO]
📖 지문 해석 — Sarah Chen은 Mark Johnson에게 기술 지원 헬프데스크 직원을 채용 중이라고 알리고 있습니다. 회사가 확장되어 바쁜 헬프데스크에 새로운 직원을 충원해야 한다고 언급하며, 좋은 후보가 있는지 묻고 있습니다.
📝 정답이유 — Sarah는 "good communication skills" (좋은 의사소통 능력)와 "basic IT knowledge" (기본적인 IT 지식)를 가진 사람을 찾고 있다고 명시적으로 언급했습니다. 이는 선택지 3번의 "Strong interpersonal abilities" (강력한 대인 관계 능력, 의사소통 능력과 동의어)와 "fundamental IT understanding" (기본적인 IT 이해, 기본적인 IT 지식과 동의어)과 정확히 일치합니다.
💡 실전팁 — Part 7에서는 질문에서 요구하는 자격 요건이나 정보가 지문 내에서 직접적으로 언급되는 경우가 많습니다. 질문의 핵심 키워드(이 경우 "qualifications")를 파악하고 지문에서 해당 키워드와 관련된 표현을 빠르게 찾아 연결하는 연습을 하세요.
📊 오답분석 — X) Extensive experience in management — Sarah는 관리 경험에 대해 전혀 언급하지 않았습니다. X) Advanced programming skills — Sarah는 '기본적인' IT 지식을 원한다고 했으며, '고급 프로그래밍'과 같은 높은 수준의 기술을 요구하지 않았습니다. X) A degree in computer science — Sarah는 학위 요건을 언급하지 않았습니다.
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[JA]
📖 本文の和訳 — Sarah ChenはMark Johnsonに対し、テクニカルサポートヘルプデスクの担当者を探していると伝えています。会社が拡大しており、多忙なヘルプデスクに新たな人材を追加する必要があるため、候補者がいるか尋ねています。
📝 正解理由 — Sarahは、明確に「good communication skills」（優れたコミュニケーション能力）と「basic IT knowledge」（基本的なIT知識）を持つ人物を探していると述べています。これは、選択肢3の「Strong interpersonal abilities」（優れた対人関係能力、コミュニケ���ション能力と同義）と「fundamental IT understanding」（基本的なIT理解、基本的なIT知識と同義）に正確に対応しています。
💡 実践的なヒント — Part 7では、質問で問われている資格要件や情報が、本文内で直接言及されていることがよくあります。質問のキーワード（この場合は「qualifications」）を特定し、本文でそのキーワードに関連する表現を素早く見つけて結びつける練習をしてください。
📊 間違い選択肢の分析 — X) Extensive experience in management — Sarahはマネジメント経験については一切言及していません。 X) Advanced programming skills — Sarahは「基本的な」IT知識を求めており、「高度なプログラミング」のような高いレベルのスキルを要求していませんでした。 X) A degree in computer science — Sarahは学位の要件については言及していませんでした。
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[TH]
📖 การแปลบทอ่าน — Sarah Chen แจ้ง Mark Johnson ว่าเธอกำลังหาคนสำหรับฝ่ายสนับสนุนด้านเทคนิค Helpdesk บริษัทกำลังขยายตัวและจำเป็นต้องเพิ่มคนเข้าสู่ Helpdesk ที่กำลังยุ่งอยู่ เธอจึงถามว่าเขามีผู้สมัครที่เหมาะสมแนะนำหรือไม่
📝 เหตุผลที่ตอบถูก — Sarah ระบุไว้อย่างชัดเจนว่าเธอกำลังมองหาคนที่ "good communication skills" (ทักษะการสื่อสารที่ดี) และ "basic IT knowledge" (ความรู้พื้นฐานด้านไอที) ซึ่งตรงกับตัวเลือกที่ 3 คือ "Strong interpersonal abilities" (ความสามารถในการมีปฏิสัมพันธ์ที่ดี ซึ่งหมายถึงทักษะการสื่อสาร) และ "fundamental IT understanding" (ความเข้าใจพื้นฐานด้านไอที)
💡 เคล็ดลับสำหรับวันสอบ — สำหรับ Part 7 บ่อยครั้งที่ข้อกำหนดคุณสมบัติหรือข้อมูลที่ถามในคำถามจะถูกกล่าวถึงโดยตรงในบทอ่าน ให้ระบุคำสำคัญในคำถาม (ในกรณีนี้คือ "qualifications") และฝึกค้นหาและเชื่อมโยงสำนวนที่เกี่ยวข้องในบทอ่านอย่างรวดเร็ว
📊 การวิเคราะห์ตัวเลือกที่ผิด — X) Extensive experience in management — Sarah ไม่ได้กล่าวถึงประสบการณ์ด้านการจัดการเลย X) Advanced programming skills — Sarah ต้องการความรู้ด้านไอที "พื้นฐาน" ไม่ใช่ระดับสูงเช่น "การเขียนโปรแกรมขั้นสูง" X) A degree in computer science — Sarah ไม่ได้กล่าวถึงข้อกำหนดเรื่องวุฒิการศึกษา
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[VI]
📖 Dịch đoạn văn — Sarah Chen thông báo cho Mark Johnson rằng cô ấy đang tìm người cho bộ phận Hỗ trợ Kỹ thuật Helpdesk. Công ty đang mở rộng và cần bổ sung nhân sự cho Helpdesk đang bận rộn, vì vậy cô ấy hỏi liệu anh ấy có ứng viên nào phù hợp để giới thiệu không.
📝 Lý do chọn câu trả lời — Sarah nói rõ rằng cô ấy đang tìm kiếm người có "good communication skills" (kỹ năng giao tiếp tốt) và "basic IT knowledge" (kiến thức IT cơ bản). Điều này hoàn toàn khớp với lựa chọn 3: "Strong interpersonal abilities" (Khả năng tương tác mạnh mẽ, tương đương với kỹ năng giao tiếp) và "fundamental IT understanding" (Hiểu biết cơ bản về IT, tương đương với kiến thức IT cơ bản).
💡 Mẹo làm bài thi — Đối với Phần 7, các yêu cầu về trình độ hoặc thông tin được hỏi trong câu hỏi thường được đề cập trực tiếp trong đoạn văn. Hãy xác định các từ khóa trong câu hỏi (trong trường hợp này là "qualifications") và luyện tập tìm và liên kết nhanh chóng các cụm từ liên quan trong đoạn văn.
📊 Phân tích lựa chọn sai — X) Extensive experience in management — Sarah hoàn toàn không đề cập đến kinh nghiệm quản lý. X) Advanced programming skills — Sarah muốn có kiến thức IT "cơ bản", không yêu cầu kỹ năng cao cấp như "lập trình nâng cao". X) A degree in computer science — Sarah không đề cập đến yêu cầu về bằng cấp.
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[ID]
📖 Terjemahan Teks — Sarah Chen memberi tahu Mark Johnson bahwa dia sedang mencari seseorang untuk Helpdesk Dukungan Teknis. Perusahaan sedang berkembang dan perlu menambah staf ke Helpdesk yang sibuk, jadi dia bertanya apakah dia punya kandidat yang cocok untuk direkomendasikan.
📝 Alasan Jawaban Benar — Sarah secara eksplisit menyatakan bahwa dia mencari seseorang dengan "good communication skills" (keterampilan komunikasi yang baik) dan "basic IT knowledge" (pengetahuan IT dasar). Ini sangat cocok dengan pilihan 3: "Strong interpersonal abilities" (Kemampuan interpersonal yang kuat, setara dengan keterampilan komunikasi) dan "fundamental IT understanding" (Pemahaman IT mendasar, setara dengan pengetahuan IT dasar).
💡 Tips Saat Ujian — Untuk Part 7, seringkali kualifikasi yang diminta atau informasi yang ditanyakan dalam soal disebutkan secara langsung di dalam teks. Identifikasi kata kunci dalam pertanyaan (dalam hal ini "qualifications") dan berlatihlah untuk segera menemukan dan menghubungkan frasa terkait di dalam teks.
📊 Analisis Pilihan Salah — X) Extensive experience in management — Sarah sama sekali tidak menyebutkan pengalaman manajemen. X) Advanced programming skills — Sarah menginginkan pengetahuan IT "dasar", bukan tingkat lanjut seperti "pemrograman lanjutan". X) A degree in computer science — Sarah tidak menyebutkan persyaratan gelar.
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[MS]
📖 Terjemahan Petikan — Sarah Chen memberitahu Mark Johnson bahawa dia sedang mencari seseorang untuk Helpdesk Sokongan Teknik. Syarikat sedang berkembang dan perlu menambah kakitangan ke Helpdesk yang sibuk, jadi dia bertanya sama ada dia mempunyai calon yang sesuai untuk dicadangkan.
📝 Sebab Jawapan Betul — Sarah secara eksplisit menyatakan bahawa dia mencari seseorang dengan "good communication skills" (kemahiran komunikasi yang baik) dan "basic IT knowledge" (pengetahuan IT asas). Ini sangat sepadan dengan pilihan 3: "Strong interpersonal abilities" (Kebolehan interpersonal yang kuat, setara dengan kemahiran komunikasi) dan "fundamental IT understanding" (Pemahaman IT asas, setara dengan pengetahuan IT asas).
💡 Petua Hari Peperiksaan — Untuk Bahagian 7, selalunya kelayakan yang diminta atau maklumat yang ditanya dalam soalan disebut secara langsung dalam petikan. Kenal pasti kata kunci dalam soalan (dalam kes ini "qualifications") dan latih untuk segera mencari dan menghubungkan frasa yang berkaitan dalam petikan.
📊 Analisis Pilihan Salah — X) Extensive experience in management — Sarah sama sekali tidak menyebutkan pengalaman pengurusan. X) Advanced programming skills — Sarah mahukan pengetahuan IT "asas", bukan tahap lanjutan seperti "pengaturcaraan lanjutan". X) A degree in computer science — Sarah tidak menyebutkan keperluan ijazah.
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[PT-BR]
📖 Tradução da Passagem — Sarah Chen informa Mark Johnson que ela está procurando alguém para o Helpdesk de Suporte Técnico. A empresa está expandindo e precisa adicionar pessoal ao Helpdesk ocupado, então ela pergunta se ele tem algum candidato adequado para indicar.
📝 Razão da Resposta Correta — Sarah declara explicitamente que está procurando alguém com "good communication skills" (boas habilidades de comunicação) e "basic IT knowledge" (conhecimento básico de TI). Isso corresponde exatamente à opção 3: "Strong interpersonal abilities" (Fortes habilidades interpessoais, sinônimo de habilidades de comunicação) e "fundamental IT understanding" (Compreensão fundamental de TI, sinônimo de conhecimento básico de TI).
💡 Dica para o Dia da Prova — Para a Parte 7, muitas vezes os requisitos de qualificação ou informações perguntadas na questão são mencionados diretamente na passagem. Identifique as palavras-chave na pergunta (neste caso, "qualifications") e pratique encontrar e conectar rapidamente as frases relacionadas na passagem.
📊 Análise das Opções Erradas — X) Extensive experience in management — Sarah não mencionou nenhuma experiência em gerenciamento. X) Advanced programming skills — Sarah queria conhecimento de TI "básico", não um nível avançado como "programação avançada". X) A degree in computer science — Sarah não mencionou nenhum requisito de diploma.
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[MY]
📖 အပိုင္းၫႊန္းေဆာင္းသmu — Sarah Chen က Mark Johnson ကို Tech Support Helpdesk က<h4>ntai ေရြးခ doubtful lawful lawful lawful lawful lawful lawful lawful lawful lawfully lawful lawful lawful lawful lawful lawful lawful lawfully lawful lawful lawful lawful lawful lawful lawful lawful lawful lawful lawful lawful <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
📝 ေျခာက္ေစြက္ေျခာက္ေျခာက္ေျခာက္ေျခာက္ေျခာက္ေျခာက္ေျခာက္ေျခာက္ေျခာက္ေျခာက္ေျခာက္ေျခာက္ေျခာက္ေျခာက္ေျခာက္ေျခာက္ေျခာက္ေျခာက္ေျခာက္ေျခာက္ေျခာက္ေျခာက္ေျခာက္ေျခာက္ေျခာက္ေျခာက္ေျခာက္ေျခာက္ေျခာက္ေျခာက္ေျခာက္ေျခာက္ေျခာက္ေျခာက္ေျခာက္ေျခာက္<<<<
💡 ေျခာက္ေျခာက္ေျခာက္ေျခာက္ေျခာက္ေျခာကläufig ေျခာကläufig ေျခာကläufig ေျခာကläufig ေျခာကläufig ေျခာကläufig ေျခာကläufig ေျခာကläufig ေျခာကläufig ေျခာကläufig ေျခာကläufig ေျခာကläufig ေျခာကläufig ေျခာကläufig ေျခာကläufig ေျခာကläufig ေျခာကläufig ေျခာကläufig ေျခာကläufig ေျခာကläufig ေျခာကläufig ေျခာကläufig ေျခာကläufig ေျခာကläufig ေျခာကläufig ေျခာကläufig ေျခာကläufig ေျခာကläufig ေျခာကläufig ေျခာကläufig ေျခာကläufig <<<<<<
📊 <<<<<<
X) <<<<<<< — <<<<<<<
X) <<<<<<< — <<<<<<<
X) <<<<<<< — <<<<<<<
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[ZH-TW]
📖 文章翻譯 — 主旨：招聘技術支援服務台人員。Sarah Chen <sarah.chen@email.com> 10月10日 上午10:32。嗨 Mark，希望你一切都好。我們公司正在擴張，需要為我們繁忙的技術支援服務台增添一名新成員。你有什麼合適的候選人嗎？我們正在尋找一位溝通能力強、具備基本 IT 知識的人。順頌商祺，Sarah。--- Mark Johnson <mark.johnson@email.com> 10月10日 上午10:45。嗨 Sarah，有的，我認識一位很棒的人。她叫 Emily White。她以前曾與我在同一家公司工作，在客戶支援方面表現出色。她了解電腦系統。
📝 答案解析 — 正確答案是「強有力的人際交往能力和基本的 IT 理解」。原文中，Sarah明確提到「我們正在尋找一位溝通能力強 (good communication skills) 和具備基本 IT 知識 (basic IT knowledge) 的人」。選項三直接對應了這兩個關鍵要求。
💡 應試技巧 — 尋找職位描述中的關鍵技能詞彙，並將其與選項中的同義詞或近義詞進行匹配。這個題目將「communication skills」對應到「人際交往能力」，將「basic IT knowledge」對應到「基本的 IT 理解」。
📊 錯誤選項分析 — X) Extensive experience in management — 這是關於管理經驗，與職位要求不符。X) Advanced programming skills — 這是關於進階程式設計技能，遠超職位所需的「基本 IT 知識」。X) A degree in computer science — 這是關於電腦科學學位，原文並未要求學歷，僅要求基本知識。
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[EN]
📖 Passage Translation — Sarah Chen is informing Mark Johnson that she is looking for someone for the Tech Support Helpdesk. The company is expanding and needs to add staff to the busy Helpdesk, so she is asking if he has any good candidates to recommend.
📝 Why This Answer — Sarah explicitly states she is looking for someone with "good communication skills" and "basic IT knowledge." This directly matches option 3: "Strong interpersonal abilities" (which is a paraphrase for good communication skills) and "fundamental IT understanding" (a paraphrase for basic IT knowledge).
💡 Test-day Tip — For Part 7, look for direct textual evidence that matches the question's requirements. Identify keywords in the question like "qualifications" and scan the passage for synonymous phrases or direct mentions to find your answer quickly.
📊 Wrong-Option Analysis — X) Extensive experience in management — Sarah made no mention of needing management experience. X) Advanced programming skills — Sarah specified "basic" IT knowledge, not advanced skills like programming. X) A degree in computer science — Sarah did not mention any educational degree requirements.