TOEIC 聽力 Part 4 — 題目
段落
Good morning, ladies and gentlemen. This is an important announcement from Apex Airlines regarding flight AC123 to London. We regret to inform you that flight AC123, originally scheduled to depart at 10:00 AM, is delayed. This delay is due to an unforeseen issue with our central reservation system, which is currently experiencing some technical difficulties. We expect this system to be back online within two hours. During this time, your booking details and flight information are temporarily inaccessible. We understand this may cause inconvenience, and we appreciate your patience. We are working hard to resolve this as quickly as possible. We also recommend checking our mobile app for the latest updates. You might want to consider upgrading your cloud storage subscription to ensure you have access to important documents offline, just in case. Thank you for your understanding.
題目
What is temporarily unavailable during the system issue?
選項
- A. The departure gate
- B. The airline's website
- C. Passenger booking details ✓
- D. The mobile app's update function
正確答案
C. Passenger booking details
解析
📖 文章翻譯 — 各位女士、各位先生早安。這是 Apex 航空關於倫敦 AC123 班機的重要公告。我們很遺憾地通知您，原訂於上午 10:00 起飛的 AC123 班機將會延誤。此延誤是由於我們的中央預訂系統出現了未預見的問題，該系統目前正經歷一些技術困難。我們預計該系統將在兩小時內恢復線上運作。在此期間，您的預訂詳細資訊和班機資訊將暫時無法存取。我們了解這可能會造成不便，並感謝您的耐心等候。我們正在努力
📝 答案解析 — 正確答案是「乘客預訂詳細資訊」。聽力內容明確提到：「During this time, your booking details and flight information are temporarily inaccessible.」（在此期間，您的預訂詳細資訊和班機資訊將暫時無法存取。）這直接對應到選項「Passenger booking details」。
💡 應試技巧 — 當聽到「temporary」或類似詞語（如「unavailable」、「inaccessible」）時，要特別留意其指稱的對象，這通常就是考點。
📊 錯誤選項分析 — X) The departure gate — 文章中沒有提到起飛閘門的狀況。X) The airline's website — 文章提到的是「central reservation system」，而非航空公司的網站整體。X) The mobile app's update function — 並未提及行動應用程式或其更新功能。