TOEIC 閱讀 Part 7 — 題目

段落

Subject: RE: Project Alpha Update - URGENT
From: David Chen <dchen@techsolutions.com>
To: Sarah Miller <smiller@techsolutions.com>
CC: Leo Kim <lkim@techsolutions.com>
Date: October 26, 2023

Hi Sarah,

I'm writing to provide an urgent update regarding Project Alpha. We've encountered a significant technical glitch with the new software integration that is proving more complex to resolve than initially anticipated. Our engineering team has been working around the clock, but it appears we won't be able to meet the original launch deadline of November 15th.

After a thorough assessment, we estimate that the earliest we can realistically aim for completion is December 5th. This will allow our team sufficient time to fully debug the system and conduct comprehensive testing to ensure stability. I understand this news is disappointing, but I believe it's crucial to prioritize quality and avoid future disruptions.

Please let me know your thoughts on this revised timeline and how it might impact the marketing and client communication strategies. I'm available for a call anytime today to discuss further.

Best regards,
David Chen
Project Manager, TechSolutions

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Subject: RE: RE: Project Alpha Update - URGENT
From: Sarah Miller <smiller@techsolutions.com>
To: David Chen <dchen@techsolutions.com>
CC: Leo Kim <lkim@techsolutions.com>
Date: October 26, 2023

Hi David,

Thank you for the prompt update, difficult as it is to hear. I appreciate your team's dedication to resolving this. A December 5th launch is certainly later than we hoped, and it will require us to adjust our planned outreach considerably. The marketing campaign was designed around a mid-November release, so we'll need to re-evaluate our promotional materials and potentially reschedule some key partnership announcements.

I'm particularly concerned about how this delay will be communicated to our top-tier clients. We promised them advanced access, and this change could affect their perception of our reliability. Leo and I will begin drafting a communication plan immediately. Could you provide a brief, client-friendly summary of the technical issue that we can include? It doesn't need to be overly detailed, just enough to explain the necessity of the postponement without alarming them.

Let's definitely connect later today. I'll send you an invite for a brief video conference at 3 PM PST.

Thanks,
Sarah Miller
Head of Marketing, TechSolutions

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Subject: RE: RE: RE: Project Alpha Update - URGENT
From: Leo Kim <lkim@techsolutions.com>
To: Sarah Miller <smiller@techsolutions.com>
Cc: David Chen <dchen@techsolutions.com>
Date: October 26, 2023

Sarah,

Acknowledged. I'll work with you on the communication plan. David, please send over that summary as soon as you can. It's critical that our messaging is clear and consistent. I'll also check with the sales team to see how current client expectations might be managed proactively.

Thanks,
Leo Kim
Client Relations Manager, TechSolutions

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題目

What does Sarah Miller request from David Chen?

選項

  1. A. An updated project budget spreadsheet
  2. B. A concise, understandable explanation of the technical problem ✓
  3. C. A list of clients who will be affected by the delay
  4. D. The latest version of the new software for review

正確答案

B. A concise, understandable explanation of the technical problem

解析

📖 文章翻譯 — 主旨：關於 Alpha 計畫更新的回复 - 緊急
寄件人：David Chen <dchen@techsolutions.com>
收件人：Sarah Miller <smiller@techsolutions.com>
副本：Leo Kim <lkim@techsolutions.com>
日期：2023年10月26日

Sarah 您好，

我寫這封信是為了提供關於 Alpha 計畫的緊急更新。我們在新軟體整合方面遇到了一個重大的技術故障，解決起來比最初預期的要複雜。我們的工程團隊日以繼夜地工作，但看來我們將無法達到原定的 11 月 15 日發布截止日期。

在徹底評估後，我們估計
選項：["一份更新的專案預算試算表","對技術問題的簡潔易懂的解釋","一份將受延誤影響的客戶名單","供審閱的新軟體最新版本"]
📝 答案解析 — 正確選項是「對技術問題的簡潔易懂的解釋」。內文提到「我們遇到了一個重大的技術故障，解決起來比最初預期的要複雜」，這直接指向了需要一個對問題的解釋。這表示David需要向Sarah說明情況，而不是提供其他文件。
💡 應試技巧 — 當問題問到「要求」或「請求」時，仔細閱讀溝通內容（郵件、對話）中，寄件人或說話者表達的「目的」或「期望」。
📊 錯誤選項分析 —
X) 一份更新的專案預算試算表 —內文並未提及預算或預算試算表。
X) 一份將受延誤影響的客戶名單 —內文並未提及客戶或客戶名單。
X) 供審閱的新軟體最新版本 —內文提到「新軟體整合」遇到問題，但並未要求Sarah審閱最新版本的軟體。

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