TOEIC 閱讀 Part 7 — 題目

段落

Inter-Office Memo: Q3 Update & System Maintenance

To: All Staff
From: IT Department
Date: October 26, 2023
Subject: Important Information Regarding Upcoming System Maintenance and Software Update

Dear Team,

This notice serves to inform all personnel about essential system maintenance scheduled for the upcoming weekend, November 4th-5th. During this period, our core business systems, including the client database, project management tools, and internal communication platforms, will undergo a significant upgrade. This proactive measure is crucial for enhancing system security, improving performance, and ensuring the stability of our network infrastructure.

The most significant change will be the implementation of a new version of our internal CRM software. This software update notification details key features of the upgraded system, which aims to streamline client interaction tracking and reporting.

Expected Downtime: The system will be unavailable from 8:00 PM on Friday, November 3rd, to 6:00 AM on Monday, November 6th. We understand that this may cause some inconvenience, and we appreciate your understanding and cooperation as we work to improve our technological resources. Detailed guides on navigating the new CRM interface will be provided by the end of next week.

Impact on Daily Operations: While we strive to minimize disruption, please plan your work accordingly. Ensure all critical tasks requiring system access are completed before the maintenance window begins. Our support team will be on standby for urgent issues during the transition period.

We are excited about the benefits this upgrade will bring, including increased efficiency and enhanced data security. Thank you for your continued dedication.

Sincerely,
The IT Department

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題目

When can employees expect to receive guides for the new CRM interface?

選項

  1. A. Before the maintenance begins
  2. B. During the maintenance window
  3. C. By the end of next week ✓
  4. D. After the system is fully operational

正確答案

C. By the end of next week

解析

📖 文章翻譯 — 這是一份關於即將到來的系統維護和軟體更新的重要通知。IT部門將在11月4日至5日進行核心業務系統的升級，包括客戶資料庫、專案管理工具和內部通訊平台。此公告提醒所有員工，詳細的操作指南將會在系統完全恢復運作後提供。
📝 答案解析 — 正確答案是「在系統完全恢復運作後」。文章明確指出：「As a follow-up to the upgrade, comprehensive user guides… will be distributed after the system is fully operational.」這句話直接說明了指南發放的時間點。因此，選項「After the system is fully operational」最符合原文描述。
💡 應試技巧 — 遇到包含時間線或流程說明的題材時，務必標註出關鍵的「時間點」資訊，例如「after」、「before」、「during」、「by」等字眼，並對應文章中的具體事件。
📊 錯誤選項分析 — X) 在維護開始之前 — 文章並未提及在此之前會發放指南。X) 在維護期間 — 維護期間系統正在升級，此時發放指南不合邏輯。X) 在下週結束前 — 文章僅表示維護結束後才發放，並未將時間點限定在下週。

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