TOEIC 閱讀 Part 7 — 題目

段落

Inter-Office Memo: Q3 Update & System Maintenance

To: All Staff
From: IT Department
Date: October 26, 2023
Subject: Important Information Regarding Upcoming System Maintenance and Software Update

Dear Team,

This notice serves to inform all personnel about essential system maintenance scheduled for the upcoming weekend, November 4th-5th. During this period, our core business systems, including the client database, project management tools, and internal communication platforms, will undergo a significant upgrade. This proactive measure is crucial for enhancing system security, improving performance, and ensuring the stability of our network infrastructure.

The most significant change will be the implementation of a new version of our internal CRM software. This software update notification details key features of the upgraded system, which aims to streamline client interaction tracking and reporting.

Expected Downtime: The system will be unavailable from 8:00 PM on Friday, November 3rd, to 6:00 AM on Monday, November 6th. We understand that this may cause some inconvenience, and we appreciate your understanding and cooperation as we work to improve our technological resources. Detailed guides on navigating the new CRM interface will be provided by the end of next week.

Impact on Daily Operations: While we strive to minimize disruption, please plan your work accordingly. Ensure all critical tasks requiring system access are completed before the maintenance window begins. Our support team will be on standby for urgent issues during the transition period.

We are excited about the benefits this upgrade will bring, including increased efficiency and enhanced data security. Thank you for your continued dedication.

Sincerely,
The IT Department

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題目

What should employees do before the maintenance window begins?

選項

  1. A. Wait for further instructions
  2. B. Update their personal contact information
  3. C. Complete critical tasks requiring system access ✓
  4. D. Download the new software version

正確答案

C. Complete critical tasks requiring system access

解析

📖 文章翻譯 — 這是一份關於即將到來的系統維護和軟體更新的重要通知。核心業務系統，包括客戶資料庫、專案管理工具和內部通訊平台，將進行重大升級。此預防措施對於增強系統安全性、提升效能至關重要。
📝 答案解析 — 正確答案是「完成需要系統存取的關鍵任務」。文章提到系統將在週末進行維護和升級，暗示在維護期間系統將無法使用。「During this period, our core business systems... will undergo a significant upgrade.」這句話表明系統在維護期間是不可用的，因此使用者應在維護開始前完成關鍵工作。
💡 應試技巧 — 尋找暗示行動時限的關鍵字。題目問「在維護窗口開始前」員工應該做什麼，文章中的「upcoming weekend, November 4th-5th」以及「During this period」表明了維護的時段，需要在此之前完成相關事宜。
📊 錯誤選項分析 — X) 等待進一步指示 — 這過於被動，且文章沒有提供任何等待指示的線索。X) 更新個人聯絡資訊 — 文件主題是系統維護與軟體更新，與更新個人資料無關。X) 下載新軟體版本 — 文章提到系統將進行升級，但並未說明員工需要自行下載軟體，通常此類更新由IT部門處理。

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