TOEIC 聽力 Part 4 — 題目

段落

(Sound of a brief, upbeat jingle)

Announcer: Tired of travel hassles? Constantly worried about lost bags or lengthy delays at the baggage carousel? Introducing 'WanderWise Solutions', your premier partner in seamless global travel. We understand that the journey is just as important as the destination. That's why WanderWise offers comprehensive travel management, from booking your flights and accommodations to providing real-time updates on your itinerary. Our dedicated support team is available 24/7 to assist with any unforeseen issues, significantly streamlining the often-stressful luggage claim process should the unfortunate occur. Forget the frustration; embrace the adventure. Visit WanderWiseSolutions.com today to learn how we make every trip effortless. WanderWise: Travel Smarter, Live Fuller. (Sound of jingle fades out)

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題目

According to the advertisement, how does WanderWise assist with the luggage claim process?

選項

  1. A. By offering compensation for lost items.
  2. B. By contacting airlines directly on the customer's behalf.
  3. C. By providing a dedicated team to simplify the procedure. ✓
  4. D. By offering storage solutions for delayed luggage.

正確答案

C. By providing a dedicated team to simplify the procedure.

解析

📖 文章翻譯 — （簡短、 upbeat 的音樂）廣告：您是否厭倦了旅行的麻煩？是否總是擔心行李丟失或在行李轉盤旁的漫長等待？隆重推出「WanderWise Solutions」，您無縫全球旅行的首選合作夥伴。我們深知旅程與目的地同等重要。這就是為什麼 WanderWise 提供全面的旅行管理，從預訂航班和住宿到提供行程的即時更新。我們的專屬支援團隊 24/7 全天候為您提供協助，解決任何突發問題，顯著簡化經常造成壓力的行李託運流程。
選項：["提供遺失物品的賠償。","代表客戶直接聯繫航空公司。","提供專屬團隊簡化流程。","為延誤的行李提供儲存解決方案。"]
📝 答案解析 — 正確答案是「提供專屬團隊簡化流程」。文案中明確提到「Our dedicated support team is available 24/7 to assist with any unforeseen issues, significantly streamlining the often-stressful luggage claim process.」，這直接對應到選項 C 的「專屬團隊」和「簡化流程」，說明了 WanderWise 如何協助處理行李問題。
💡 應試技巧 — 在聽到「dedicated support team」或「assist」等關鍵詞時，預期後面會接著說明該團隊如何提供協助，並留意其是否與簡化特定流程（如本題的行李託運）相關。
📊 錯誤選項分析 — X) 提供遺失物品的賠償 — 文章並未提及賠償。 X) 代表客戶直接聯繫航空公司 — 文章提到支援團隊會協助，但並未具體說明是透過聯繫航空公司。 X) 為延誤的行李提供儲存解決方案 — 文章未提及任何關於行李儲存的服務。

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