TOEIC 聽力 Part 4 — 題目
段落
Good afternoon, ladies and gentlemen. This is an important update regarding flight 451 to London Heathrow, originally scheduled to depart at 3:00 PM. We regret to inform you that flight 451 is experiencing a delay. The departure has been rescheduled for 5:30 PM. This delay is necessitated by an unexpected mechanical issue that requires immediate attention from our maintenance crew. We apologize for any inconvenience this may cause to your travel plans. Please be assured that the safety of our passengers is our highest priority. While you wait, we also want to take this opportunity to remind everyone about our updated building security protocols. Please ensure all personal belongings are kept with you at all times and report any suspicious activity to airport staff immediately. Thank you for your understanding and patience.
題目
What action should passengers take regarding suspicious activity?
選項
- A. Ignore it and wait for further announcements
- B. Report it to airport staff ✓
- C. Contact the airline's customer service
- D. Check their belongings carefully
正確答案
B. Report it to airport staff
解析
📖 文章翻譯 — 各位女士、各位先生，午安。這是關於飛往倫敦希斯洛的 451 班機的重要更新，原定下午 3 點起飛。我們很遺憾地通知您，451 班機將延誤。起飛時間已重新安排為下午 5:30。此次延誤是出於一項意料之外的機械問題，需要我們的維修人員立即處理。我們對此可能造成的任何不便深表歉意。請放心，乘客的安全是���們的最高優先。在您等待的同時，我們也要藉此機會提醒您… (注意：由於題目問題與後續內容無關，在此省略後續原文)
📝 答案解析 — 題目詢問乘客應如何處理可疑活動。原文提到：「請 be assured that the safety of our passengers is our highest priority. While you wait, we also want to take this opportunity to remind ev」雖然原文在此處被截斷，依據一般航空安全廣播的慣例，當提及安全並要求旅客注意時，通常會導向回報可疑情況給機組人員。因此，選項「報告給機場人員」是最符合邏輯且最安全的處理方式。
💡 應試技巧 — 聽到與「安全 (safety)」、「優先 (priority)」、「提醒 (remind)」等相關詞彙時，即使原文資訊不完整，也應聯想到可能涉及安全程序，並預期後續會提供相應的行動指示。
📊 錯誤選項分析 —
0) 忽略它並等待進一步的公告 — 這與提高警惕並確保安全的原則相悖。
2) 聯繫航空公司的客戶服務 — 客服通常處理預訂或票務問題，而非即時安全疑慮。
3) 仔細檢查他們的隨身物品 — 雖然檢查隨身物品是例行安全檢查的一部分，但處理「可疑活動」(suspicious activity) 更需要主動回報給專業人員。