TOEIC 閱讀 Part 7 — 題目

段落

Subject: Reservation Confirmation - Booking ID #789542

Dear Ms. Evelyn Reed,

Thank you for choosing The Grand Plaza Hotel. This email confirms your reservation for a deluxe king room from October 15th to October 18th, 2023. We are delighted to have you with us.

Your booking includes complimentary breakfast and access to our fitness center. Regarding your arrival, please note that our hotel is located approximately 30 minutes from the international airport. We recommend arranging transportation in advance. While we do not offer direct airport shuttle services, many guests find taxis or ride-sharing services convenient. For those driving, parking is available for a nightly fee.

We also wanted to provide a helpful tip for your travel: familiarize yourself with the online airport check-in procedure before you arrive at the airport. This can significantly speed up your departure process and reduce waiting times. Most airlines offer this service 24 hours prior to departure.

Should you have any questions or require further assistance, please do not hesitate to contact us at reservations@grandplazahotel.com or call us at 1-800-555-1234.

We look forward to welcoming you.

Sincerely,
The Grand Plaza Hotel Management

---

Subject: Re: Reservation Confirmation - Booking ID #789542

Dear Grand Plaza Hotel Management,

Thank you for the confirmation. I have a quick question regarding check-in. Are you able to facilitate an early check-in if my flight arrives around 10:00 AM on the 15th? My flight details are flight number UA456.

Also, could you clarify if there are any specific instructions for guests arriving via flight UA456 regarding the airport check-in procedure assistance? I want to ensure a smooth transition.

Best regards,
Evelyn Reed

閱讀完整段落 →

題目

What action does Ms. Reed inquire about regarding her flight UA456?

選項

  1. A. Assistance with the airport check-in procedure. ✓
  2. B. Information on airport check-in alternatives.
  3. C. Direct shuttle service from the airport.
  4. D. Details about flight cancellation policies.

正確答案

A. Assistance with the airport check-in procedure.

解析

📖 文章翻譯 — 親愛的 Evelyn Reed 女士，感謝您選擇The Grand Plaza Hotel。此郵件確認您於2023年10月15日至10月18日預訂的豪華特大床房間。我們很高興能為您服務。您的預訂包含免費早餐及健身中心使用權。關於您的抵達，請注意我們的飯店距離國際機場約30分鐘車程。我們建議您事先安排交通。雖然我們不提供直達機場的接駁服務，但許多旅客會選擇計程車或叫車服務。

📝 答案解析 —Ms. Reed 詢問的是關於她的航班 UA456 的「協助辦理登機手續」事宜。文中提到「Regarding your arrival, please note that our hotel is located approximately 30 minutes from the international airport. We recommend arranging transportation in advance. While we do not offer direct airport shuttle services, many guests find taxis or ride-options」，這段話表明飯店不提供直達的機場接駁，但旅客可以自行安排交通，而這與辦理登機手續的「協助」是不同的概念。因此，她詢問的是在機場辦理登機手續的「協助」，而這符合題目中的「Assistance with the airport check-in procedure」。

💡 應試技巧 — 遇到詢問關於「旅遊」或「住宿」相關細節的問題時，仔細閱讀文中關於「交通」、「服務項目」、「設施」的描述。即使文中未直接提及，也需推敲選項是否為延伸性的服務，或是旅客可能產生的需求。

📊 錯誤選項分析 —
1) X) Information on airport check-in alternatives. — 文章並未提供有關機場報到替代方案的資訊。
2) X) Direct shuttle service from the airport. — 文章明確指出飯店「不提供直達機場的接駁服務」。
3) X) Details about flight cancellation policies. — 文章內容完全與航班取消政策無關，而是關於飯店預訂。

相關題目