TOEIC リーディング パート 6 — パッセージ
パッセージ
Dear Mr. Harrison, We are writing to acknowledge receipt of your complaint dated March 15th regarding the recent service interruption. We sincerely apologize for any inconvenience this may have caused. Our technical team has investigated the issue and identified a temporary network overload as the cause. The situation has since been rectified, and normal service has been restored. As a gesture of goodwill, we would like to offer you a 10% discount on your next month's subscription. [1] We value your business and are committed to providing you with reliable service. We appreciate your understanding in this matter. Sincerely, The Customer Support Team