TOEIC リーディング パート 6 — パッセージ
パッセージ
Dear Mr. Harrison, Thank you for contacting us regarding your recent experience at our store. We sincerely apologize for the inconvenience caused by the recent stock unavailability. We understand this affected your shopping [1] and we are taking steps to prevent this from happening again. Your feedback is invaluable to us, and we are reviewing our inventory management processes. As a token of our apology, please find enclosed a voucher for 10% off your next purchase. We hope this gesture demonstrates our commitment to customer satisfaction. We look forward to welcoming you back soon. Sincerely, Management