TOEIC 리딩 파트 7 — 문제

지문

Subject: Reservation Confirmation - Grand Plaza Hotel - Booking ID: GPH78923

Dear Ms. Anya Sharma,

Thank you for choosing the Grand Plaza Hotel. This email confirms your reservation for a Deluxe King Room from October 15th to October 18th, 2023. Your booking reference is GPH78923.

We look forward to welcoming you. Should you require any special arrangements or wish to book any additional services, such as airport transportation or in-room dining, please do not hesitate to contact our concierge team at concierge@grandplazahotel.com.

Sincerely,
The Grand Plaza Hotel Management

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Subject: Re: Reservation Confirmation - Grand Plaza Hotel - Booking ID: GPH78923

Dear Grand Plaza Hotel Management,

Thank you for the confirmation. I have one additional request. Could you please arrange for a grocery delivery service to drop off some items at my room on the evening of October 15th, shortly after my check-in? Specifically, I would like to order from 'FreshBites Grocery'. Please let me know if this is feasible and what the procedure is.

Best regards,
Anya Sharma

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Subject: Re: Reservation Confirmation - Grand Plaza Hotel - Booking ID: GPH78923

Dear Ms. Anya Sharma,

Thank you for your prompt response. We can certainly accommodate your request for a grocery delivery. Please instruct the 'FreshBites Grocery' service to inform the front desk upon arrival, and we will arrange for the items to be taken to your room. Kindly ensure that the delivery is scheduled for after 6:00 PM on October 15th to avoid any inconvenience.

We are committed to making your stay as comfortable as possible.

Warmly,
Concierge Team, Grand Plaza Hotel

지문 전체 보기 →

문제

What is the primary purpose of this email exchange?

보기

  1. A. To confirm a hotel reservation and arrange for additional services. ✓
  2. B. To inquire about the availability of rooms at the Grand Plaza Hotel.
  3. C. To complain about the quality of services provided during a previous stay.
  4. D. To request information regarding local grocery delivery options.

정답

A. To confirm a hotel reservation and arrange for additional services.

해설

📖 지문해석 — 이메일은 Ms. Anya Sharma에게 Grand Plaza Hotel에서의 Deluxe King Room 예약(2023년 10월 15일부터 10월 18일까지)을 확인하는 내용입니다. 추가 서비스나 특별 요청이 있다면 호텔 컨시어지 팀에 연락하라는 안내도 포함되어 있습니다.
📝 정답이유 — 선택지 0번 "To confirm a hotel reservation and arrange for additional services."가 정답입니다. 지문 첫 단락의 "This email confirms your reservation"이라는 문구는 호텔 예약을 확인하고 있음을 명확히 보여줍니다. 또한, 두 번째 단락의 "Should you require any special arrangements or wish to book any additional services..." 부분은 추가 서비스 요청에 대한 안내를 포함하고 있음을 나타냅니다.
💡 실전팁 — 이메일 수신자의 이름(Ms. Anya Sharma)이 명시되어 있고, "Thank you for choosing..."과 같은 인사말과 함께 예약 정보(Deluxe King Room, October 15th to October 18th)가 제공되는 경우, 대부분 예약 확인 이메일일 가능성이 높습니다.
📊 오답분석 — X) To inquire about the availability of rooms at the Grand Plaza Hotel. — 이메일은 이미 예약이 확정되었음을 알리고 있으므로 방의 가용성을 문의하는 내용이 아닙니다. X) To complain about the quality of services provided during a previous stay. — 이메일에는 불만 사항이나 이전 숙박에 대한 언급이 전혀 없습니다. X) To request information regarding local grocery delivery options. — 이메일은 호텔 서비스(교통편, 룸서비스)에 대한 안내만 하며, 지역 식료품 배달에 대한 정보는 다루지 않습니다.

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