TOEIC 리딩 파트 7 — 문제

지문

Subject: Reservation Confirmation - Grand Plaza Hotel - Booking ID: GPH78923

Dear Ms. Anya Sharma,

Thank you for choosing the Grand Plaza Hotel. This email confirms your reservation for a Deluxe King Room from October 15th to October 18th, 2023. Your booking reference is GPH78923.

We look forward to welcoming you. Should you require any special arrangements or wish to book any additional services, such as airport transportation or in-room dining, please do not hesitate to contact our concierge team at concierge@grandplazahotel.com.

Sincerely,
The Grand Plaza Hotel Management

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Subject: Re: Reservation Confirmation - Grand Plaza Hotel - Booking ID: GPH78923

Dear Grand Plaza Hotel Management,

Thank you for the confirmation. I have one additional request. Could you please arrange for a grocery delivery service to drop off some items at my room on the evening of October 15th, shortly after my check-in? Specifically, I would like to order from 'FreshBites Grocery'. Please let me know if this is feasible and what the procedure is.

Best regards,
Anya Sharma

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Subject: Re: Reservation Confirmation - Grand Plaza Hotel - Booking ID: GPH78923

Dear Ms. Anya Sharma,

Thank you for your prompt response. We can certainly accommodate your request for a grocery delivery. Please instruct the 'FreshBites Grocery' service to inform the front desk upon arrival, and we will arrange for the items to be taken to your room. Kindly ensure that the delivery is scheduled for after 6:00 PM on October 15th to avoid any inconvenience.

We are committed to making your stay as comfortable as possible.

Warmly,
Concierge Team, Grand Plaza Hotel

지문 전체 보기 →

문제

What is Ms. Sharma's specific request regarding a delivery service?

보기

  1. A. To have groceries delivered to her room from 'FreshBites Grocery'. ✓
  2. B. To arrange airport transportation for a grocery delivery.
  3. C. To have in-room dining groceries delivered after check-out.
  4. D. To schedule a grocery delivery for the morning of October 15th.

정답

A. To have groceries delivered to her room from 'FreshBites Grocery'.

해설

📖 지문 번역 — 이메일은 고객님의 예약 확인 정보를 담고 있으며, 특수 요청이나 추가 서비스(공항 교통편, 룸서비스 등)가 필요한 경우 컨시어지 팀에 문의하라고 안내합니다.
📝 정답 이유 — Ms. Sharma의 구체적인 요청은 명시적으로 언급되지 않았으나, 호텔 측은 "추가 서비스"를 요청할 수 있다고 안내하며, "airport transportation or in-room dining"을 예시로 들었습니다. 그러나 정답은 'FreshBites Grocery'라는 특정 업체로부터 식료품을 배달받는 것을 요청했음을 암시하며, 이는 보기 중 유일하게 구체적인 서비스 요청입니다. (💡 Hinweis: 주어진 선택지에서 가장 구체적인 내용을 가진 것을 추론해야 함).
💡 실전팁 — Part 7에서 특정 인물의 요청을 묻는 경우, 지문에서 직접 언급되지 않더라도 제시된 선택지들의 구체성을 비교하여 가장 그럴듯한 답변을 추론해야 합니다. 추가 서비스 예시와 선택지를 연결하는 연습을 하세요.
📊 오답분석 —
X) To arrange airport transportation for a grocery delivery. — 공항 교통편은 예시일 뿐, 식료품 배달을 위한 것이라고 명시되지 않았습니다.
X) To have in-room dining groceries delivered after check-out. — 체크아웃 후 배달 요청은 언급되지 않았으며, in-room dining은 일반적인 서비스 예시입니다.
X) To schedule a grocery delivery for the morning of October 15th. — 특정 날짜와 시간의 배달 요청은 지문에 언급되지 않았습니다.

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