TOEIC 리딩 파트 7 — 문제

지문

Chat Transcript: E-commerce Platform Support

**Timestamp: 2023-10-27 10:05 AM**
**Agent:** Hello Anya, thank you for contacting OmniMart Support. My name is Ben. How can I help you today?
**Anya Sharma:** Hi Ben. I'm having some trouble navigating the site after the recent changes. It feels quite different.
**Agent:** I understand. We recently completed a major upgrade to our e-commerce platform to improve user experience and add new features. It can take a little getting used to. Is there a specific function you're finding difficult?
**Anya Sharma:** Yes, I was trying to track my last order, but I couldn't find the order history section easily. It used to be quite straightforward.
**Timestamp: 2023-10-27 10:08 AM**
**Agent:** Thank you for that feedback, Anya. The order history has been relocated. You can now find it by clicking on your profile icon in the top right corner and selecting 'My Orders' from the dropdown menu. We've gathered some user feedback like yours to refine the navigation further in upcoming updates.
**Anya Sharma:** Oh, I see. Profile icon, top right. Got it. Thank you. I also noticed the checkout process seems a bit longer now.
**Agent:** Yes, we've added an extra security step to ensure all transactions are protected, especially after the e-commerce platform migration. This helps prevent unauthorized access. We're aiming to balance security with a smooth user journey.
**Anya Sharma:** That makes sense. I appreciate the explanation. I'll try finding my orders now.
**Timestamp: 2023-10-27 10:12 AM**
**Agent:** Great! Please let me know if you encounter any other issues or have further questions. We value your business and want to ensure your shopping experience is excellent, even during this transition period.
**Anya Sharma:** I will. Thanks, Ben.
**Agent:** You're welcome, Anya. Have a wonderful day!

지문 전체 보기 →

문제

What is the main purpose of the OmniMart platform upgrade?

보기

  1. A. To reduce the number of security steps.
  2. B. To fix bugs in the old system.
  3. C. To enhance user experience and add functionality. ✓
  4. D. To change the website's overall appearance.

정답

C. To enhance user experience and add functionality.

해설

📖 지문해석 — OmniMart 지원팀의 Ben과 Anya Sharma 간의 대화입니다. Anya는 최근 OmniMart 플랫폼 변경 후 웹사이트 탐색에 어려움을 겪고 있다고 말하며, Ben은 사용자 경험 개선과 새 기능 추가를 위한 대규모 업그레이드가 있었다고 설명합니다.
📝 정답이유 — 정답은 "To enhance user experience and add functionality." (사용자 경험을 향상시키고 기능을 추가하기 위해) 입니다. Ben은 Anya에게 "We recently completed a major upgrade to our e-commerce platform to improve user experience and add new features."라고 명확하게 말하며, 이것이 플랫폼 업그레이드의 주된 목적임을 밝힙니다. 'improve user experience'는 'enhance user experience'로, 'add new features'는 'add functionality'로 패러프레이징되었습니다.
💡 실전팁 — Part 7의 목적 질문에 답할 때는, 지문에서 업그레이드나 변경 사항에 대한 직접적인 설명을 찾는 것이 중요합니다. 특히 'purpose', 'reason', 'goal'과 같은 단어가 나오면 주의 깊게 읽어야 합니다.
📊 오답분석 —
X) To reduce the number of security steps. — 보안 단계 축소에 대한 언급은 지문에 없습니다.
X) To fix bugs in the old system. — 기존 시스템의 버그 수정은 언급되지 않았으며, 업그레이드의 초점은 새로운 개선 사항입니다.
X) To change the website's overall appearance. — 웹사이트의 전반적인 외관 변경에 대한 언급은 없으며, 'appearance'는 'user experience'나 'features'와는 다른 개념입니다.

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