TOEIC 聽力 Part 3 — 題目
段落
Woman A: Hi Mark, are you ready for the training session tomorrow?
Man Mark: Hi Sarah. Yes, I've reviewed the agenda. It seems quite comprehensive, covering the new features of our online payment system.
Woman A: That's good. I'm particularly interested in the security protocols they'll be discussing. Have you had any issues with the recent updates?
Man Mark: A few minor glitches, but nothing major. Hopefully, the training will clarify how to handle those situations better. What about you?
Woman A: Mostly smooth sailing here. I'm just looking forward to understanding the enhanced reporting tools. They mentioned it during implementation.
Man Mark: Oh, absolutely. Better data access will be a huge plus. Let's make sure we both attend the Q&A session at the end.
題目
What minor problem did Mark experience with the online payment system?
選項
- A. A complete system failure
- B. Difficulty accessing financial reports
- C. Several small technical issues ✓
- D. Problems with the new security protocols
正確答案
C. Several small technical issues
解析
📖 文章翻譯 —
女A：嗨，Mark，你明天準備好參加訓練了嗎？
男Mark：嗨，Sarah。是的，我已經看過議程了。看起來相當全面，涵蓋了我們線上支付系統的新功能。
女A：那很好。我特別對他們要討論的安全協議感興趣。你最近更新時有遇到什麼問題嗎？
男Mark：有些小故障，但沒什麼大問題。希望訓練能闡明如何更好地處理那些情況。妳呢？
女A：我這邊大多很順利。我只是期待能了解增強的報告功能。
📝 答案解析 —
正確答案是 C) 幾次小技術問題 (Several small technical issues)。Mark 在對話中明確提到：「A few minor glitches, but nothing major.」(有些小故障，但沒什麼大問題。) "Glitches" 在這裡就是指小型的技術問題，與選項 C 的意思完全吻合。
💡 應試技巧 —
聽到關於「問題」、「故障」或「錯誤」的關鍵詞時，仔細聆聽其嚴重程度。「Minor」(小)、「Few」(幾個) 等詞語指示問題不大，排除「Complete failure」(完全故障) 這類嚴重描述的選項。
📊 錯誤選項分析 —
A) A complete system failure — Mark 說的是 "minor glitches"，表示問題很小，並非「complete system failure」(完全系統故障)。
B) Difficulty accessing financial reports — 對話中沒有提及 Mark 無法存取財務報告，他對增強的報告功能感興趣，但沒說有存取困難。
D) Problems with the new security protocols — Mark 提到的是「minor glitches」，而非特別說明是「security protocols」(安全協議) 出了問題，訓練內容雖包含安全協議，但不代表他遇到的就是這方面的問題。