TOEIC 聽力 Part 3 — 題目

段落

Man: Hi IT support, this is Mark from Accounting. I can't print anything.
Woman: Okay, Mark. Can you tell me what the printer screen says?
Man: It says "Printer Offline". I've tried restarting my computer, but it didn't help.
Woman: Let me check from here. Ah, it looks like the network cable was accidentally unplugged.
Man: Really? I didn't even know we were getting company merger news today. That might be why things are a bit chaotic.
Woman: It's possible. I'll send a remote command to reconnect it now. You should be able to print in a minute.
Man: Thanks so much!

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題目

What problem is the speaker having with the printer?

選項

  1. A. It's not printing color.
  2. B. It's making a strange noise.
  3. C. It's out of paper.
  4. D. It's offline. ✓

正確答案

D. It's offline.

解析

📖 文章翻譯 — 男:您好,IT支援嗎?我是會計部的Mark,我沒辦法列印任何東西。女:好的,Mark。您能告訴我印表機螢幕上顯示什麼嗎?男:上面寫著「印表機離線」。我試著重啟電腦,但沒有幫助。女:我從這邊檢查一下。啊,看來網路線被意外拔掉了。男:真的嗎?我甚至不知道今天有公司合併的消息。那可能是為什麼事態有點混亂的原因。女:有可能。我現在會傳送遠端指令重新連接它。一分鐘後您應該就能列印了。男:太感謝您了!
📝 答案解析 — 正確答案是「它離線了」,因為對話中男性明確說道:「It says 'Printer Offline'」。女性IT支援人員隨後確認網路線被拔掉,這直接解釋了印表機之所以顯示「離線」的原因。
💡 應試技巧 — 聽到關鍵字「offline」或「not connecting」時,要特別留意後續對話中是否有提及具體原因,例如網路線問題或電源問題,這通常是聽力理解題的考點。
📊 錯誤選項分析 — X) 它沒印彩色 — 對話中沒有提到顏色問題,只說無法列印。X) 它發出奇怪的噪音 — 對話中沒有提及任何關於印表機音效的描述。X) 它沒有紙了 — 對話中提到「Printer Offline」,而不是缺紙。

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