TOEIC 聽力 Part 3 — 題目
段落
Woman: Good morning, Apex Company, Sarah speaking. How may I help you?
Man: Hello, Sarah. I'm calling about an issue I encountered this morning. I parked my car in your lot around 8 AM.
Woman: Okay, sir. Was there a problem with your parking session?
Man: Not exactly with the session, but when I was leaving, my car hit a rather large pothole near the exit. The right front tire seems to be damaged. It made a loud noise.
Woman: Oh, I'm very sorry to hear that. We've had some recent concerns about the parking lot's condition, especially after the heavy rains. We were planning to schedule some maintenance.
Man: Well, I certainly hope so. This pothole is quite significant. I'd like to report it officially and inquire about the company's policy for damage caused by the lot's state.
Woman: I understand. Let me take down your details. Could you provide your name and the license plate number of your vehicle?
Man: My name is John Smith, and the plate is ABC 123.
Woman: Thank you, Mr. Smith. I've logged your complaint. I'll pass this along to our facilities manager immediately. They will review the incident and contact you regarding the damage assessment and potential compensation.
題目
What happened to the man's car?
選項
- A. It was towed due to improper parking.
- B. The tire was damaged by a pothole. ✓
- C. The engine malfunctioned unexpectedly.
- D. Another car hit it in the parking lot.
正確答案
B. The tire was damaged by a pothole.
解析
📖 文章翻譯 — Woman: 先生您好,Apex 公司,我是 Sarah,請問有什麼可以幫您的嗎?
Man: 您好,Sarah。我打電話是關於我今天早上遇到的狀況。我大概早上八點左右把車停在貴公司的停車場。
Woman: 好的,先生。是停車時段有問題嗎?
Man: 嚴格來說停車時段沒問題,但我要離開時,我的車子在出口附近撞到了一個相當大的坑洞。右前輪好像損壞了。發出了很大的聲音。
Woman: 噢,聽到這樣真是非常抱歉。我們最近確實對停車場的狀況有些擔憂,尤其是在大雨過後。我們本來計畫要安排一些維修...
📝 答案解析 — 正確答案是「輪胎因坑洞而損壞」。對話中,男士清楚地提到:「當我離開時,我的車子在出口附近撞到了一個相當大的坑洞。右前輪好像損壞了。」這直接對應到選項 B 的意思,用「坑洞 (pothole)」和「損壞 (damaged)」兩個關鍵字來判斷。
💡 應試技巧 — 聽到描述車輛損壞時,特別留意是「在哪裡」以及「如何」發生的,這能幫助你精確匹配對話內容與選項。
📊 錯誤選項分析 — X) 汽車因違規停車被拖吊 — 選項中提到「拖吊」和「違規停車」,但對話中沒有任何關於拖吊或違規停車的資訊。X) 引擎意外故障 — 對話中提到的是車輪和撞擊坑洞,完全沒有提及引擎的問題。X) 另一輛車在停車場撞到它 — 對話中明確表示男士的車撞到了坑洞,而不是被其他車輛撞擊。