TOEIC 聽力 Part 3 — 題目
段落
Man: Hi Sarah, thanks for coming in. You reported some issues with your laptop?
Woman: Yes, Mark. It's quite frustrating. I can't seem to connect to the office network at all. My internet browser isn't loading any pages.
Man: Okay, let's take a look. Did this start happening today?
Woman: Yes, this morning. Everything was fine yesterday. I tried restarting it, but no luck. I wonder if it’s related to the new security software they installed last night. It’s making me nervous, especially with the apartment lease agreement deadline approaching. I need to send it off today.
Man: I see. Well, the software update is a possibility. Let’s check your IP settings first. Sometimes a simple reset can fix network adapter problems. Hold on... hmm, it does look like your network adapter isn't enabled properly. I'll re-enable it for you. Can you try accessing a website now?
Woman: Let me see... Yes! It’s working now. Thank goodness. Thank you so much, Mark!
Man: No problem, Sarah. Glad we could sort it out quickly. Let me know if anything else comes up. Maybe clear your browser cache if you experience slowness later.
題目
What is the primary issue Sarah is facing?
選項
- A. Network connectivity ✓
- B. Software installation
- C. Printer malfunction
- D. Email access
正確答案
A. Network connectivity
解析
📖 文章翻譯 —
男：哈囉莎拉，謝謝你過來。你報告說筆記型電腦有些問題？
女：是的，馬克。這真的很令人沮喪。我根本無法連接到辦公室網路。我的網頁瀏覽器沒有載入任何頁面。
男：好的，我們來看看。是今天開始發生這種情況嗎？
女：是的，就是今天早上。昨天一切都正常。我試著重新啟動它，但沒有成功。我想知道這是否與他們昨晚安裝的新安全軟體有關。這讓我感到緊張，尤其是公寓租賃協議的截止日期快到了。我今天需要把它寄出去。
男：我明白了。嗯，那個...
選項：["網路連線問題","軟體安裝","印表機故障","電子郵件存取"]
📝 答案解析 —
正確答案是「網路連線問題」。對話中，女子明確表示「我根本無法連接到辦公室網路」且「網頁瀏覽器沒有載入任何頁面」，這些都是網路連線問題的直接體現。雖然提到了「新安全軟體」，但那是女子猜測的原因，並非主要問題。
💡 應試技巧 —
對於聽力Part 3，當聽到關於「問題」的描述時，務必關注對問題「具體表現」的描述，這通常會直接對應到正確答案。避免被其他細節或猜測所干擾。
📊 錯誤選項分析 —
X) 軟體安裝 — 這是女子猜測問題可能的原因，但不是她面臨的「主要問題」本身。
X) 印表機故障 — 對話中完全沒有提到印表機。
X) 電子郵件存取 — 雖然網路問題可能影響電子郵件，但對話中強調的是「無法連接網路」和「瀏覽器無法載入頁面」，並未特別指出是電子郵件存取的問題。