TOEIC 聽力 Part 3 — 題目

段落

Man: Hi Sarah, it’s Mark from Apex Solutions. I’m calling about our current contract, which is up for renewal next month.
Woman: Oh, hello Mark. Yes, I was expecting your call. We’ve been reviewing our vendor agreements.
Man: Great. We’re very pleased with the services your company has provided. We’d like to propose a two-year extension with a slight adjustment to the pricing structure based on increased support levels.
Woman: I see. Before we discuss pricing, we need to address the updated cybersecurity training requirements. Our internal audit highlighted a need for more comprehensive and regular training for all our partners, especially those handling sensitive data.
Man: That’s a valid point, Sarah. We’ve actually just enhanced our program, incorporating advanced modules on threat detection and incident response. We’d be happy to provide you with the updated curriculum and discuss how it meets your new standards.
Woman: Excellent. If your enhanced training program satisfies our compliance team, we can then proceed to finalize the contract terms. Can you send over the details by the end of the day?
Man: Absolutely. I’ll send that across immediately. Thanks for bringing up the cybersecurity aspect; it’s crucial for both our businesses.

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題目

Why does the woman mention an internal audit?

選項

  1. A. To justify a price increase
  2. B. To recommend a new vendor
  3. C. To explain the need for updated training ✓
  4. D. To request a performance report

正確答案

C. To explain the need for updated training

解析

📖 文章翻譯 — 男：嗨莎拉，我是 Apex Solutions 的馬克。我打電話來是關於我們目前簽訂的合約，這個月就要到期續約了。
女：噢，你好馬克。是的，我預期你會打電話來。我們一直在審核我們的供應商協議。
男：太好了。我們對貴公司提供的服務非常滿意。我們希望提出一個為期兩年的續約，並根據增加的支援層級對 pricing structure 進行微調。
女：我明白了。在我們討論 pricing 之前，我們需要處理更新的網路安全培訓要求。我們的內部審計強調了對更全面和...
選項：["以證明價格上漲的合理性","推薦新的供應商","解釋需要更新培訓的原因","要求績效報告"]
📝 答案解析 — 這位女士提到「內部審計 (internal audit)」是因為審計結果「強調了對更全面和(a need for more comprehensive and...)」的要求，這直接關聯到後續提到的「更新的網路安全培訓要求 (updated cybersecurity training requirements)」。因此，內部審計是用來解釋為何需要更新培訓。
💡 應試技巧 — 當對話中出現「審計」、「檢查」等詞彙時，仔細聆聽其發現和結論，這通常是討論特定問題（如培訓、政策更新）的直接原因。
📊 錯誤選項分析 —
X) 以證明價格上漲的合理性 — 婦女提到內部審計是為了培訓要求，而不是為了證明價格上漲。
X) 推薦新的供應商 — 對話並未討論更換供應商。
X) 要求績效報告 — 儘管提及了審計，但其重點是培訓要求，而非績效報告。

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