TOEIC 聽力 Part 3 — 題目
段落
Man: Hi Sarah, have you had a chance to look at the agenda for next week's training session?
Woman: Yes, Mark. I saw we're covering the new online payment system. Is that really launching next month?
Man: That's the plan. We need everyone to be comfortable using it before the holiday season rush. It's crucial for streamlining transactions.
Woman: I understand. I'm just a bit concerned about the transition period. Will there be adequate support for customers initially?
Man: Absolutely. We'll have a dedicated support team and additional online resources available. The training is designed to equip you all with the necessary skills to assist customers effectively. We'll also discuss the potential hiccups during the session.
Woman: That's reassuring. I'm particularly interested in the security features of the new system. Customers are always asking about data protection.
Man: Good point. We'll dedicate a segment to that. We want to ensure both our customers and our staff feel completely secure.
題目
What is the main purpose of the upcoming training session?
選項
- A. To introduce a new online payment system ✓
- B. To improve sales performance metrics
- C. To conduct employee performance reviews
- D. To finalize the annual budget
正確答案
A. To introduce a new online payment system
解析
📖 文章翻譯 —
男：嗨 Sarah，妳有時間看下週訓練會議的議程了嗎？
女：有，Mark。我看到我們要討論新的線上支付系統。它真的下個月就要上線了嗎？
男：是的，這是計畫。我們需要每個人在假期旺季來臨前都熟悉如何使用它。這對精簡交易流程至關重要。
女：我明白了。我只是對轉換期有點擔心。初期會有足夠的客戶支援嗎？
男：當然。我們會有一個專門的支援團隊和額外的線上資源。這次訓練的目的是讓大家更熟悉。
📝 答案解析 —
正確答案是「介紹一個新的線上支付系統」。對話中，男人和女人明確提到了「新的線上支付系統」 (new online payment system) 以及「即將推出」 (launching next month)，並確認訓練的目的是讓大家熟悉這個新系統。這些都是直接的線索。
💡 應試技巧 —
聽到關鍵字「new online payment system」和「training session」時，立即連結至訓練的目的就是介紹這個新系統。注意上下文圍繞著這個新系統的功能和推行計畫展開。
📊 錯誤選項分析 —
X) 改善銷售業績指標 — 對話未提及任何與業績相關的內容。
X) 進行員工績效考核 — 討論的是系統訓練，而非員工個人表現評估。
X) 完成年度預算 — 關於預算的討論完全沒有出現在對話中。