TOEIC 聽力 Part 3 — 題目
段落
Man: Hello, this is Mark Johnson from Tech Solutions. I'm calling about our current contract for office supplies, which is due to expire next month.
Woman: Oh, hello Mark. Yes, we received your initial proposal for renewal. We need to discuss the pricing, particularly for the bulk printing paper.
Man: Understood. We aimed to keep it competitive. However, we've also included a new service package this year, which involves enhanced cybersecurity training for your IT staff to help prevent data breaches.
Woman: That's interesting. Cybersecurity is a major concern for us. Could you provide more details on what this training entails and how it impacts the overall cost?
Man: Absolutely. The training covers phishing simulations and secure data handling. It's a valuable addition to ensure your systems remain protected. I've included the specifics in the updated pricing sheet I emailed yesterday.
Woman: Okay, I'll review that carefully. We'll get back to you by the end of the week with our decision.
題目
What new service is included in the contract renewal proposal?
選項
- A. On-site technical support
- B. Discounted furniture
- C. Cybersecurity training ✓
- D. Free delivery
正確答案
C. Cybersecurity training
解析
📖 文章翻譯 — 男：您好，我是 Tech Solutions 的 Mark Johnson。我打電話來是關於我們目前辦公用品的合約，該合約將於下個月到期。
女：哦，您好 Mark。是的，我們收到了您初步的續約提案。我們需要討論價格，特別是關於大量印刷用紙的部分。
男：明白。我們的目標是保持價格競爭力。不過，我們今年也包含了一項新的服務方案，其中涉及為您的 IT 人員提供加強型的網路安全培訓，以協助防止資料外洩。
女：這很有趣。網路安全是我們的主要考量。您能提供更多細節嗎？
📝 答案解析 — 正確答案是「Cybersecurity training」（網路安全培訓）。對話中，男性業務員明確提到「we've also included a new service package this year, which involves enhanced cybersecurity training for your IT staff」。這個句子直接點出新增的服務內容就是網路安全培訓，與選項 2 完全吻合。
💡 應試技巧 — 聆聽時，專注於表示「新」或「額外」的詞語（如 "new," "also included," "additional"），通常這些詞語會引出考題詢問的新服務或資訊。
📊 錯誤選項分析 —
X) On-site technical support — 現場技術支援 — 對話中未提及此服務。
X) Discounted furniture — 折扣家具 — 對話中未提及此服務，僅討論辦公用品合約。
X) Free delivery — 免費運送 — 對話中未提及免費運送，僅討論價格與新服務。