TOEIC 聽力 Part 3 — 題目

段落

Man: Hi, Ms. Evans. Thanks for taking my call. I wanted to discuss the renewal for our office maintenance contract.
Woman: Of course, Mr. Chen. We received your proposal. Some of the terms seem a bit higher than anticipated, particularly the rates for the specialized equipment servicing.
Man: I understand your concern. We've incorporated updated costs for parts and specialized labor, which accounts for the increase. However, we are open to negotiation on the overall package. Perhaps we could look at a longer commitment period in exchange for a slight reduction in the monthly retainer?
Woman: A longer commitment is something we could consider, especially given the upcoming elevator maintenance closure next month. We'll need reliable service during that period. What kind of reduction are you thinking of?
Man: We could potentially reduce the monthly retainer by 5% if you commit to a three-year term. We'd also like to discuss adding comprehensive HVAC servicing to the package, which is a new offering we're very excited about.
Woman: HVAC servicing wasn't in the original scope. Let me review this with my team, particularly the details about the elevator maintenance closure and how your extended coverage would apply. Can you send over a revised quote reflecting the 5% reduction for a three-year term and the HVAC details?
Man: Absolutely. I'll send that over by the end of the day. We value your business and are keen to find a mutually agreeable solution.

閱讀完整段落 →

題目

What does the man suggest to make the deal more amenable?

選項

  1. A. Adding HVAC servicing to the contract
  2. B. Increasing the monthly retainer
  3. C. Extending the contract duration ✓
  4. D. Reducing the scope of specialized services

正確答案

C. Extending the contract duration

解析

📖 文章翻譯 — 男性：您好，伊凡斯女士。謝謝您接聽我的電話。我想討論我們辦公室維護合約的續約事宜。
女性：當然，陳先生。我們收到了您的提案。其中有些條款似乎比預期的要高一些，特別是針對專業設備維護的費率。
男性：我明白您的顧慮。我們已將零件和專業勞務的更新成本納入考量，這解釋了費用的增加。不過，我們願意就整體方案進行協商。也許我們可以爭取較長的合約期間，以換取每月固定費的些微降低？
選項：A) 將 HVAC 維護加入合約 B) 增加每月固定費 C) 延長合約期間 D) 減少專業服務的範圍

📝 答案解析 — 男性建議「延長合約期間」，以換取「每月固定費的些微降低」。原文明確提到「Perhaps we could look at a longer commitment period in exchange for a slight reduction in the monthly retainer?」，這直接對應到選項 C)。此為聽力理解直接資訊的題目。

💡 應試技巧 — 聽到協商、談判或提出建議的句型（如 "Perhaps we could...", "How about...", "If you could... then I could..."），務必捕捉雙方的交換條件，通常是聽力理解題的出題點。

📊 錯誤選項分析 — A) 將 HVAC 維護加入合約 — 文章未提及 HVAC 服務。
B) 增加每月固定費 — 男性提出的交換條件是降低固定費，而非增加。
D) 減少專業服務的範圍 — 男性提到專業設備維護費率較高是因為更新成本，並未建議減少服務範圍。

相關題目