TOEIC 聽力 Part 3 — 題目
段落
Woman: Good morning, Apex Company, Sarah speaking. How may I help you?
Man: Hello, Sarah. I'm calling about an issue I encountered this morning. I parked my car in your lot around 8 AM.
Woman: Okay, sir. Was there a problem with your parking session?
Man: Not exactly with the session, but when I was leaving, my car hit a rather large pothole near the exit. The right front tire seems to be damaged. It made a loud noise.
Woman: Oh, I'm very sorry to hear that. We've had some recent concerns about the parking lot's condition, especially after the heavy rains. We were planning to schedule some maintenance.
Man: Well, I certainly hope so. This pothole is quite significant. I'd like to report it officially and inquire about the company's policy for damage caused by the lot's state.
Woman: I understand. Let me take down your details. Could you provide your name and the license plate number of your vehicle?
Man: My name is John Smith, and the plate is ABC 123.
Woman: Thank you, Mr. Smith. I've logged your complaint. I'll pass this along to our facilities manager immediately. They will review the incident and contact you regarding the damage assessment and potential compensation.
題目
What does the woman say about the parking lot?
選項
- A. It was recently repaved.
- B. It requires immediate repair.
- C. It has drainage issues after rain. ✓
- D. It is scheduled for expansion.
正確答案
C. It has drainage issues after rain.
解析
📖 文章翻譯 —
女：早安，Apex 公司，我是 Sarah。請問有什麼可以幫您的嗎？
男：您好，Sarah。我打電話來是關於我今天早上遇到的問題。我大約在早上 8 點把車停在你們的停車場。
女：好的，先生。您的停車時段有問題嗎？
男：不是時段本身，而是我離開時，我的車在出口附近撞到一個相當大的坑洞。右前輪似乎受損了。發出了很大的聲音。
女：喔，聽到這個消息我非常抱歉。我們最近確實對停車場的狀況有些疑慮，尤其是在連日大雨之後。我們正計劃安排一些維修...
📝 答案解析 —
正確答案是「它在雨後有排水問題」。對話中，女士提到「我們最近確實對停車場的狀況有些疑慮，尤其是在連日大雨之後」，這直接暗示了停車場的狀況與大雨有關，最可能的原因就是排水不良導致的坑洞問題，與男士遇到的坑洞情況吻合。
💡 應試技巧 —
聽到關鍵字「heavy rains」（大雨）時，注意後續內容是否與「drainage」（排水）或「condition」（狀況）等詞語連結，這通常是解讀停車場或戶外設施問題的關鍵線索。
📊 錯誤選項分析 —
X) 它最近重新鋪設了 — 文章中未提及重新鋪設。
X) 它需要立即修復 — 雖然女士表示關切，但對話並未明確指出「立即」修復的需求，而是提到「計劃安排」。
X) 它計劃擴建 — 對話內容完全沒有提到任何關於停車場擴建的計劃。