TOEIC 聽力 Part 3 — 題目

段落

Woman: Hi David, it's Sarah from Apex Solutions. I'm calling about our current service agreement, which is due for renewal next month.
Man: Ah, Sarah, thanks for reaching out. Yes, I've been meaning to discuss that. We're generally pleased with your services, but we've noticed a significant price increase in the latest quote.
Woman: I understand your concern. The increase reflects the enhanced features we've integrated, particularly the predictive analytics module which has been very popular. We also have an upcoming artificial intelligence workshop we believe could greatly benefit your team's utilization of our platform.
Man: That's interesting. While the workshop sounds valuable, our budget for this quarter is quite tight. Can we explore options for a slightly adjusted service package or perhaps a longer-term commitment at the previous rate?
Woman: Let me review the specifics of your current package and see what flexibility we have regarding the pricing structure. Perhaps we can tailor a commitment that aligns better with your budgetary constraints, while still incorporating some of the new capabilities. I'll look into it and get back to you by tomorrow afternoon.

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題目

What is the man considering in order to potentially secure the previous rate?

選項

  1. A. Attending the AI workshop
  2. B. Reducing requested service features
  3. C. Switching to a different provider
  4. D. Committing to a longer contract duration ✓

正確答案

D. Committing to a longer contract duration

解析

📖 文章翻譯 — 女: 你好大衛，我是 Apex Solutions 的莎拉。我打電話來是關於我們目前正在洽談的服務合約，這個合約下個月就要到期了。
男: 啊，莎拉，謝謝妳聯絡。是的，我一直想討論這件事。我們對妳們的服務大致滿意，但我們注意到最新報價有顯著的價格上漲。
女: 我明白妳的擔憂。這次的漲價反映了我們整合的增強功能，特別是預測分析模組，這個模組一直非常受歡迎。我們還將舉辦一場人工智慧工作坊，相信對妳們團隊大有裨益。
選項: ["參加 AI 工作坊","減少請求的服務功能","更換到另一家供應商","承諾更長的合約期限"]
📝 答案解析 — 男方提到對服務「大致滿意」，表示不希望完全更換供應商或大幅縮減服務。雖然他提到了價格上漲，但對策並非減少服務或參加額外的工作坊。他詢問「若要維持先前費率，我們該考慮什麼」，暗示尋求一種維持現狀但價格不變的方法，這通常與延長合約綁定，以獲取較優惠的價格。
💡 應試技巧 — 在聽力對話中，當提到「價格上漲」卻又希望「維持現狀（先前的費率）」，應優先考慮與「長期承諾」相關的選項，因為這是常見的商業談判策略。
📊 錯誤選項分析 — X) 參加 AI 工作坊 — 這是女方提到的服務增值項目，而非男方為維持價格主動提出的考量。X) 減少請求的服務功能 — 男方表示對服務「大致滿意」，暗示不願削減功能。X) 更換到另一家供應商 — 雖然是選項，但男方表達的是對爭取先前費率的考量，而非立即尋求更換。

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