TOEIC 聽力 Part 3 — 題目
段落
Man: Hello, Mr. Lee. This is Sarah from ABC Corp. I'm calling about the catering order for our company event next Friday.
Woman: Ah, yes, Ms. Sarah. I remember. Is there a problem?
Man: Well, I'm a little concerned. Your team promised delivery by 10 AM, but I haven't received confirmation, and I need to finalize the seating plan soon.
Woman: I understand your concern. I apologize, but we've had an unexpected issue with our main delivery truck this morning. It seems to be a mechanical problem.
Man: Oh no. So, will the delivery be delayed?
Woman: It looks like it might be. We're arranging for a backup vehicle, but it might arrive closer to noon. I'd like to offer a 15% discount for the inconvenience.
Man: Noon is quite late for a lunch event. Could you perhaps arrange for the food to be ready earlier, even if it's not delivered until then? We need to start setting up by 11 AM. And what about our restaurant reservation for the client meeting afterward?
題目
What problem does the vendor have?
選項
- A. The printer is broken.
- B. He lost the contract.
- C. The delivery is late. ✓
- D. He needs more staff.
正確答案
C. The delivery is late.
解析
📖 文章翻譯 —
男：您好，李先生。我是ABC公司的Sarah。我打電話來是關於我們公司下週五活動的餐飲訂單。
女：啊，是的，Sarah小姐。我記得。有什麼問題嗎？
男：嗯，我有點擔心。貴公司團隊答應上午10點前送達，但我還沒收到確認，而且我需要盡快確定座位安排。
女：我明白您的擔憂。我很抱歉，但我們今天早上遇到了意料之外的問題，是關於我們的ર主要送貨卡車。似乎是機械故障。
男：哦不。所以，送貨會延誤嗎？
女：看來可能會。我們正在安排...
選項：["印表機壞了。","他弄丟了合約。","送貨延遲了。","他需要更多人手。"]
📝 答案解析 —
正確答案是「送貨延遲了」。對話中，男子提到「我有點擔心。貴公司團隊答應上午10點前送達，但我還沒收到確認」，並詢問「送貨會延誤嗎？」。女子回應「看來可能會」，並解釋「遇到了意料之外的問題，是關於我們的ર主要送貨卡車。似乎是機械故障」，這些都直接指向送貨延遲的問題。
💡 應試技巧 —
聽到表示擔憂或詢問問題的語氣，需特別留意對話雙方對於「問題」的闡述，辨識關鍵的負面詞彙（如：擔憂、問題、延誤、故障）及其指涉對象。
📊 錯誤選項分析 —
X) 印表機壞了。 — 對話中未提及任何關於印表機的資訊。
X) 他弄丟了合約。 — 對話內容是關於公司活動的餐飲訂單，而非合約丟失。
X) 他需要更多人手。 — 女子雖然提到送貨卡車出現機械問題，但並未表明需要額外人手來解決。