TOEIC 聽力 Part 3 — 題目
段落
Man: Thank you for calling TechSupport. This is John. How can I help you?
Woman: Hello John. I'm calling about a serious issue with the software update I installed yesterday. My main project file seems to be corrupted.
Man: Oh, I'm very sorry to hear that. Can you describe what happened?
Woman: Well, after the update finished, I tried to open my project file, and I received an error message stating it was unreadable. I've tried everything, but it's completely inaccessible.
Man: I understand. This sounds like it might be related to the update. Did you happen to perform a data backup procedure recently?
Woman: I did back up my data last week, thankfully. Is there a way to restore from that backup?
Man: Absolutely. That's precisely what the backup is for. We can guide you through the restoration process. It should recover your file to its state from last week. Can you confirm your customer ID?
Woman: Yes, it’s 789-WXYZ.
題目
What is the primary purpose of a data backup procedure mentioned in the conversation?
選項
- A. To speed up software updates
- B. To prevent data loss after disasters
- C. To ensure file accessibility after corruption ✓
- D. To create new project files
正確答案
C. To ensure file accessibility after corruption
解析
📖 文章翻譯 —
男：歡迎致電技術支援，我是約翰。請問有什麼可以幫您的嗎？
女：您好，約翰。我打電話是關於我昨天安裝的軟體更新後遇到的嚴重問題。我的主要專案檔案似乎已損毀。
男：哦，聽到這個消息我非常抱歉。您能描述一下發生了什麼事嗎？
女：嗯，更新完成後，我嘗試開啟我的專案檔案，收到一個錯誤訊息說它無法讀取。我嘗試了所有方法，但它完全無法存取。
男：我明白了。這聽起來可能與更新有關。您是否有執行資料備份程序？
選項：["加快軟體更新速度","災難後防止資料遺失","確保檔案損毀後仍可存取","建立新的專案檔案"]
📝 答案解析 — 題幹詢問「資料備份程序」的主要目的。對話中，女士的「專案檔案似乎已損毀」，「它完全無法存取」。男士接著問：「您是否有執行資料備份程序？」這暗示了備份程序是為了應對檔案無法存取或損毀的情況，目的是讓檔案「確保檔案損毀後仍可存取」。
💡 應試技巧 — 聽到「問題」相關描述（如檔案損毀、無法存取）後，若對話中接著提到「備份」，則該備份的主要目的很可能就是為了「解決」或「預防」此類問題。
📊 錯誤選項分析 —
X) 加快軟體更新速度 — 對話中未提及備份與更新速度有關。
X) 災難後防止資料遺失 — 雖然備份可以防止資料遺失，但本題特別聚焦於「檔案損毀後仍可存取」的情境，且未提及「災難」。
X) 建立新的專案檔案 — 備份是複製現有檔案，而非建立新檔案。