TOEIC 聽力 Part 3 — 題目

段落

Woman: Good morning, everyone. Welcome to our mandatory training session for the new CRM software. We appreciate you taking the time out of your busy schedules.
Man: Is this system significantly different from our previous one? I'm hoping the learning curve isn't too steep.
Woman: That's a valid concern, Mark. While there are some structural changes, we've designed this training to be hands-on and user-friendly. We'll start with the basic navigation and then move on to advanced features.
Man: Will there be opportunities to practice with dummy data before we go live?
Woman: Absolutely. We've set up a sandbox environment specifically for that purpose. You'll have ample time to familiarize yourselves with the interface and functionalities before deployment next month.
Man: That's a relief. I always find it easier to learn by doing.

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題目

What is the man's initial concern?

選項

  1. A. The duration of the training session
  2. B. The difficulty of adapting to the new system ✓
  3. C. The availability of technical support
  4. D. The impact on his current workload

正確答案

B. The difficulty of adapting to the new system

解析

📖 文章翻譯 —
女:各位早安。歡迎參加我們強制性的新 CRM 軟體訓練課程。感謝各位從繁忙的日程中撥冗前來。
男:這個系統跟我們之前的有很大的不同嗎?我希望學習曲線不會太陡峭。
女:這是個很合理的顧慮,Mark。雖然有些結構上的變動,但我們設計的這次訓練將會是實際操作且易於使用的。我們會從基本導覽開始,然後進入進階功能。
男:在實際啟用前,會有機會使用模擬資料練習嗎?

📝 答案解析 —
正確答案是「對適應新系統的困難度」。男士在對話中首先表達了他的擔憂,說道:「Is this system significantly different from our previous one? I'm hoping the learning curve isn't too steep.」(這個系統跟我們之前的有很大的不同嗎?我希望學習曲線不會太陡峭。)這直接指出了他對新系統學習難度的疑慮。

💡 應試技巧 —
聽到對話開頭,特別是問題開頭的第一句話,通常會帶出說話者的主要意圖或擔憂。仔細聆聽並捕捉這類關鍵的開頭語句,有助於快速判斷考點。

📊 錯誤選項分析 —
A) 訓練課程的時長 — 文章中未提及訓練課程的長度。
C) 可用的技術支援 — 雖然提到了訓練,但沒有討論關於技術支援的可用性。
D) 對他目前工作量的影響 — 男士的擔憂集中在新系統的學習上,而非對他現有工作量的影響。

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