TOEIC 聽力 Part 3 — 題目
段落
Man: Hi Sarah, thanks for calling IT support. How can I help? Woman: Hi Mark. My computer screen just went completely blank. I can’t see anything. Man: Okay, have you tried restarting it? Woman: Yes, I have, but it didn't change anything. The power light is on, but the display remains black. Man: Hmm, that is strange. Let me check your user account remotely. Sometimes there are login issues, especially with the network upgrades we're doing. Woman: Oh, right. Did you see the office renovation notice about the construction starting next week on the third floor? I hope this isn't related. Man: No, this sounds like a hardware issue. I'm going to send a technician to your desk. They should be there in about 15 minutes to take a look.
題目
What does the man suggest about the renovation notice?
選項
- A. It will cause further technical issues.
- B. It is unrelated to the current problem. ✓
- C. The construction will be noisy.
- D. It affects the IT department directly.
正確答案
B. It is unrelated to the current problem.
解析
📖 文章翻譯 —
男:哈囉 Sarah,謝謝您聯繫 IT 支援。請問有什麼可以幫您的嗎?
女:哈囉 Mark。我的電腦螢幕突然一片漆黑,什麼都看不見。
男:好的,您有試過重新啟動它嗎?
女:有,我試過了,但沒有任何改變。電源燈有亮,但螢幕仍然是黑的。
男:嗯,這很奇怪。讓我遠端檢查一下您的使用者帳戶。有時候會有登入問題,特別是我們正在進行的網路升級。
女:哦,對了。您有看到關於下週三樓開始施工的辦公室整修通知嗎?希望這跟我的問題沒有關係。
男:不...
📝 答案解析 —
正確答案是「它與目前的問題無關」。男士在女士提到辦公室整修通知時,立刻回答「不」,直接否定了整修與當前電腦螢幕問題的關聯性。這是一個直接的聽力理解點,回答的語氣和內容都表明了該通知與螢幕問題是分開的。
💡 應試技巧 —
注意對話中人物的否定或打斷,這通常是理解他們對特定話題態度的關鍵線索。當其中一方提及某事(如整修通知),而另一方立即給出否定的回應時,往往暗示兩者之間沒有關聯。
📊 錯誤選項分析 —
X) 它將會導致進一步的技術問題 — 對話中沒有提到整修會引發額外的技術問題。
X) 施工將會很吵 — 雖然整修可能吵,但對話中並未討論噪音問題。
X) 它直接影響 IT 部門 — 整修地點在三樓,且對話並未提及 IT 部門因此受到直接影響。