TOEIC 聽力 Part 3 — 題目

段落

Man: Hello, this is Mark Johnson from Tech Solutions. I'm calling about our current contract for office supplies, which is due to expire next month.
Woman: Oh, hello Mark. Yes, we received your initial proposal for renewal. We need to discuss the pricing, particularly for the bulk printing paper.
Man: Understood. We aimed to keep it competitive. However, we've also included a new service package this year, which involves enhanced cybersecurity training for your IT staff to help prevent data breaches.
Woman: That's interesting. Cybersecurity is a major concern for us. Could you provide more details on what this training entails and how it impacts the overall cost?
Man: Absolutely. The training covers phishing simulations and secure data handling. It's a valuable addition to ensure your systems remain protected. I've included the specifics in the updated pricing sheet I emailed yesterday.
Woman: Okay, I'll review that carefully. We'll get back to you by the end of the week with our decision.

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題目

What is the main purpose of the man's call?

選項

  1. A. To order new equipment
  2. B. To discuss a contract renewal ✓
  3. C. To complain about a recent delivery
  4. D. To ask about payment terms

正確答案

B. To discuss a contract renewal

解析

📖 文章翻譯 — 「你好,我是 Mark Johnson,來自 Tech Solutions。我打電話來是關於我們目前的辦公用品合約,該合約將於下個月到期。」「喔,你好 Mark。是的,我們收到了您續約的初步提案。我們需要討論價格,特別是關於大宗列印紙的價格。」「了解。我們的目標是保持價格競爭力。不過,今年我們也包含了一個新的服務配套,內容是針對貴公司的 IT 人員提供增強的網路安全培訓,以協助防止資料外洩。」「這很有趣。網路安全是我們非常關切的問題。您能提供更多細節嗎?」
📝 答案解析 — 正確答案是「討論合約續約」。男士在對話開頭明確表示「我打電話來是關於我們目前的辦公用品合約,該合約將於下個月到期。」這直接點明了他致電的目的。對話內容也圍繞著合約的續約、價格以及新增的服務項目展開。
💡 應試技巧 — 聽到開頭的關鍵字句,例如「I'm calling about...」或「regarding...」,這是判斷來電者目的的直接線索,應迅速捕捉並與選項對照。
📊 錯誤選項分析 — X) 訂購新設備 — 對話中沒有提及任何關於訂購新設備的內容。X) 抱怨最近的送貨 — 對話氣氛是商業洽談,沒有抱怨送貨的語氣或內容。X) 詢問付款條件 — 雖然合約涉及金錢,但重點是針對「價格」和「續約」,而非單純的付款條件。

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