TOEIC 聽力 Part 3 — 題目

段落

Man: Hi Sarah, can you help me? I'm having trouble accessing the new e-commerce platform.
Woman: Oh, hi Mark. What seems to be the problem?
Man: It just won't load. I've tried refreshing, but nothing happens. It's been like this for about 15 minutes.
Woman: That's strange. Did you clear your browser cache? Sometimes that helps with migration glitches.
Man: I haven't tried that yet. I'll give it a go. What about you? Is everything working on your end?
Woman: Mostly, yes. But I did encounter a minor issue with the product synchronization earlier. It seems resolved now, thankfully. Let me know if clearing the cache works for you.

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題目

What difficulty did the woman face?

選項

  1. A. She could not log into the system.
  2. B. The product synchronization was problematic. ✓
  3. C. She was unable to refresh the page.
  4. D. Her browser cache needed clearing.

正確答案

B. The product synchronization was problematic.

解析

📖 文章翻譯 —
男：嗨莎拉，妳能幫我一下嗎？我無法進入新的電子商務平台。
女：喔，嗨馬克。有什麼問題嗎？
男：它就是無法載入。我試過重新整理，但什麼都沒發生。已經這樣大概15分鐘了。
女：那很奇怪。妳有清除瀏覽器的快取嗎？有時候那樣有助於解決遷移時的小故障。
男：我還沒試過。我來試試看。妳呢？妳那邊一切都正常嗎？
女：大部分是。但我之前確實遇到一個小問題，關於產品同步。謝天謝地，現在好像解決了。讓我知道。
📝 答案解析 — 正確答案是「產品同步出現問題」。對話中，女子提到「But I did encounter a minor issue with the product synchronization earlier. It seems resolved now, thankfully.」，直接點出她曾遭遇產品同步功能的小故障。
💡 應試技巧 — 聽到對話中提到「I did encounter... issue」或類似表達時，注意聽後續描述的具體問題是什麼，這通常是考點。
📊 錯誤選項分析 —
X) 她無法登入系統 — 這不是女子的問題，而是男子的問題。
X) 她無法重新整理頁面 — 男子提到他無法重新整理頁面，但女子沒有。
X) 她的瀏覽器快取需要清除 — 男子問女子是否有清除快取，但女子沒有回答她是否需要清除，只說她遇到的問題已解決。

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