TOEIC リスニング パート 3 — 問題
パッセージ
Man: Hi, Ms. Evans. Thanks for taking my call. I wanted to discuss the renewal for our office maintenance contract.
Woman: Of course, Mr. Chen. We received your proposal. Some of the terms seem a bit higher than anticipated, particularly the rates for the specialized equipment servicing.
Man: I understand your concern. We've incorporated updated costs for parts and specialized labor, which accounts for the increase. However, we are open to negotiation on the overall package. Perhaps we could look at a longer commitment period in exchange for a slight reduction in the monthly retainer?
Woman: A longer commitment is something we could consider, especially given the upcoming elevator maintenance closure next month. We'll need reliable service during that period. What kind of reduction are you thinking of?
Man: We could potentially reduce the monthly retainer by 5% if you commit to a three-year term. We'd also like to discuss adding comprehensive HVAC servicing to the package, which is a new offering we're very excited about.
Woman: HVAC servicing wasn't in the original scope. Let me review this with my team, particularly the details about the elevator maintenance closure and how your extended coverage would apply. Can you send over a revised quote reflecting the 5% reduction for a three-year term and the HVAC details?
Man: Absolutely. I'll send that over by the end of the day. We value your business and are keen to find a mutually agreeable solution.
問題
What action will the man take by the end of the day?
選択肢
- A. Sign the new contract
- B. Schedule a follow-up meeting
- C. Send a revised quote ✓
- D. Approve the HVAC servicing
正解
C. Send a revised quote
解説
📖 質問: 男性は一日の終わりまでにどのような行動をとるでしょうか？
📝 正解理由: 男性は「we are open to negotiation on the overall package」（パッケージ全体について交渉する用意がある）と述べており、これは提案された条件について交渉する意欲があることを示しています。これにより、一日の終わりまでに修正された提案が送られる可能性があります。
💡 試験対策のヒント: 会話の中で「negotiation」や「discuss」のような単語を聞いたら、交渉が進行中であるか、まもなく修正された提案が送られる可能性があることを示唆しているかもしれません。
📊 不正解の選択肢の分析: A) 新しい契約に署名する - 会話は初期の交渉段階にあり、契約への署名については言及されていません。C) 見積もりを修正して送信する - 男性は交渉する意欲を示しましたが、修正された見積もりを送信したとは具体的に述べていません。D) HVACサービスを承認する - HVACサービスへの言及は、会話とは関係ありません。