TOEIC リスニング パート 3 — 問題

パッセージ

Woman: Hi, it's Sarah from Marketing. I'm having a bit of trouble with my workstation. It's been running extremely slowly all morning, making it hard to get anything done.
Man: Hello Sarah. This is Mark from IT. I'm sorry to hear that. Have you tried restarting it yet? Sometimes that resolves minor glitches.
Woman: Yes, I did that first thing. It helped for about ten minutes, but then it slowed right back down. I'm worried it might be a bigger issue, especially with the new software update.
Man: Understood. It's possible the update is causing a conflict, or perhaps there's another process hogging resources. Did you happen to notice if this started after you opened a specific application?
Woman: Not that I recall. I was just switching between our project management tool and the shared drive. Oh, actually, I did open that large presentation file earlier. Maybe that's related?
Man: It's possible. Large files can sometimes cause temporary slowdowns, especially if the system is already strained. We also need to ensure all our systems comply with the latest workplace safety guidelines regarding data security and system integrity. I'll run some diagnostics remotely. Can you confirm your employee ID for me?

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問題

Why did the restart only help temporarily?

選択肢

  1. A. The new software update caused a conflict. ✓
  2. B. A specific application was consuming too many resources.
  3. C. The employee ID was incorrect.
  4. D. The large presentation file overloaded the system.

正解

A. The new software update caused a conflict.

解説

📖 本文の和訳: マーケティング部のサラは、IT部のマークに、ワークステーションが午前中ずっと非常に遅く、仕事がしにくい状況であると伝えています。マークが再起動を提案しますが、サラはすでに試しており、10分ほどしか効果がなく、すぐにまた遅くなったと答えています。

📝 정답이유: サラが「Yes, I did that first thing. It helped for about ten minutes, but then it slowed right back down.」と発言している部分から、再起動が一時的な解決策であったことが明確にわかります。正解の選択肢0番「The new software update caused a conflict.」は、サラが「especially with the new software update.」と述べ、潜在的な原因として指摘しているため、一時的な効果の後に問題が持続した理由として最も適切です。

💡 실전팁: Part 3/4で原因を問う問題では、会話の参加者が「原因」と直接言及する箇所や、「because」「since」「due to」といった接続詞の後に続く情報を注意深く聞く必要があります。また、問題状況が持続する理由を問われた場合は、一時的な解決策の後に言及される新しい情報や原因を探し出すことが重要です。

📊 오답분석:
X) A specific application was consuming too many resources. — 特定のアプリケーションがリソースを大量に消費しているという記述は本文中にありません。
X) The employee ID was incorrect. — 従業員IDの間違いは、会話の内容とは全く関係がありません。
X) The large presentation file overloaded the system. — 大容量のプレゼンテーションファイルがシステムを過負荷にしたという内容は言及されていません。

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