TOEIC 리스닝 파트 3 — 지문

지문

Agent: Thank you for calling Tech Solutions. My name is Alex. How may I assist you today?
Woman: Hi Alex. I'm calling about an issue with a recent online order. I received the X200 printer, but it seems to be missing the ink cartridges.
Agent: I apologize for that inconvenience, ma'am. Can you please provide your order number?
Woman: Yes, it's 731-9876-001.
Agent: Thank you. Let me check that for you. It looks like the ink cartridges were supposed to be shipped separately. They should arrive within the next two business days.
Woman: Oh, I see. The website didn't mention anything about separate shipments. That's a bit confusing.
Agent: I understand your frustration. We'll make sure to update the product page for clarity. Is there anything else I can help you with today?

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