TOEIC 聽力 Part 4 — 題目

段落

Good morning, passengers. This is an important announcement regarding flight BA249 to London Heathrow. We regret to inform you that due to unforeseen operational adjustments, your flight is now delayed by approximately two hours. The new estimated departure time is 11:30 AM. We understand this may cause inconvenience and appreciate your patience. Further updates will be provided at Gates 10 through 12, and we encourage you to check the departure boards for the latest information. Refreshments vouchers will be available at the customer service desk near Gate 11 shortly. Thank you for your understanding.

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題目

Where can passengers obtain refreshment vouchers?

選項

  1. A. At the customer service counter. ✓
  2. B. From the flight crew.
  3. C. At the boarding gate.
  4. D. Near the security checkpoint.

正確答案

A. At the customer service counter.

解析

📖 文章翻譯 — 各位旅客早安。這是關於飛往倫敦希斯洛的班機 BA249 的重要公告。我們很遺憾地通知您，由於預期外的營運調整，您的班機現已延誤約兩小時。新的預計出發時間為上午 11:30。我們理解這可能會造成不便，並感謝您的耐心等候。進一步的更新將在 10 號至 12 號登機口提供，我們鼓勵您查看出發顯示板以獲取最新資訊。餐飲兌換券將於稍後在 11 號登機口附近的顧客服務櫃檯提供。感謝您的理解。
📝 答案解析 — 正確答案是「At the customer service counter.」（在顧客服務櫃檯）。文章中明確提到「Refreshments vouchers will be available at the customer service desk near Gate 11 shortly.」（餐飲兌換券將於稍後在 11 號登機口附近的顧客服務櫃檯提供。）。「customer service desk」與「customer service counter」意思相同，是找到兌換券的指定地點。
💡 應試技巧 — 聽到「vouchers」或「refreshments」等關鍵字時，務必留意其發放地點的提示，通常會緊接在後。
📊 錯誤選項分析 — X) From the flight crew. — 文章未提及機組人員會提供兌換券。X) At the boarding gate. — 雖然顧客服務櫃檯靠近 11 號登機口，但兌換券並非直接在登機口領取。X) Near the security checkpoint. — 文章沒有提到安全檢查站是兌換點。

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