TOEIC 聽力 Part 3 — 題目

段落

Man: Hi Sarah, it's Mark from IT support. I'm calling about the issue you reported with your laptop.
Woman: Oh, hi Mark. Yes, it's been quite frustrating. I can't seem to connect to the office network at all this morning.
Man: Understood. Let's see if we can get that sorted out for you. Have you tried restarting your device yet?
Woman: Yes, I have. Several times, actually. It connects briefly after a reboot, but then it drops again. It’s almost like a faulty car rental agreement where the terms keep changing.
Man: That's an unusual symptom. Let me check your network settings remotely. Could you confirm your employee ID for verification?
Woman: Sure, it's S-4578. I've got a deadline for the marketing proposal, so I really need this fixed soon. The submission process requires network access.
Man: I see. Okay, I'm accessing your system now. It looks like there might be an IP address conflict. I'll try to reconfigure that for you. Please bear with me for a moment.
Woman: No problem, take your time. Just let me know if you need anything else from my end.

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題目

How often has the woman restarted her laptop?

選項

  1. A. Once
  2. B. Twice
  3. C. Several times ✓
  4. D. Not at all

正確答案

C. Several times

解析

📖 文章翻譯 —
男：哈囉莎拉，我是資訊支援的馬克。我打電話來是因為你報告的筆記型電腦問題。
女：喔，嗨馬克。是的，這真的很令人沮喪。我今天早上完全無法連上公司網路。
男：了解。讓我們看看是否能為你解決。你試過重新啟動你的裝置了嗎？
女：是的，我試過了。實際上，已經試了好幾次。重新啟動後，它會短暫連線，但之後又會斷線。這幾乎就像一份有問題的汽車租賃協議，條款不斷變更。
男：這是一個不尋常的現象。讓我遠端檢查你的網路設定。你能不能…

📝 答案解析 —
正確答案是「好幾次」。對話中，當被問到是否嘗試過重新啟動裝置時，女士明確回答：「是的，我試過了。實際上，已經試了好幾次。」(Yes, I have. Several times, actually.) 這直接回答了問題，並提供了具體的次數的描述。

💡 應試技巧 —
聽到包含「how often」或類似詢問頻率的題幹後，請務必留意對話中詢問「有沒有嘗試過...」的句子，並特別注意回答中與「次數」相關的關鍵字，如「once」、「twice」、「several times」、「many times」、「from time to time」等。

📊 錯誤選項分析 —
X) 一次 — 女士的回答「好幾次」明顯多於一次。
X) 兩次 — 女士的回答「好幾次」也明顯多於兩次。
X) 從未 — 女士明確表示「是的，我試過了」，這與「從未」完全相反。

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