TOEIC 聽力 Part 3 — 段落

段落

Man: Hi Sarah, it's Mark from IT support. I'm calling about the issue you reported with your laptop.
Woman: Oh, hi Mark. Yes, it's been quite frustrating. I can't seem to connect to the office network at all this morning.
Man: Understood. Let's see if we can get that sorted out for you. Have you tried restarting your device yet?
Woman: Yes, I have. Several times, actually. It connects briefly after a reboot, but then it drops again. It’s almost like a faulty car rental agreement where the terms keep changing.
Man: That's an unusual symptom. Let me check your network settings remotely. Could you confirm your employee ID for verification?
Woman: Sure, it's S-4578. I've got a deadline for the marketing proposal, so I really need this fixed soon. The submission process requires network access.
Man: I see. Okay, I'm accessing your system now. It looks like there might be an IP address conflict. I'll try to reconfigure that for you. Please bear with me for a moment.
Woman: No problem, take your time. Just let me know if you need anything else from my end.

題目 (6)

• 題目 1: What does the woman compare her connection issue to?
• 題目 2: What is the primary issue the technician is addressing?
• 題目 3: What verification does the technician need?
• 題目 4: Why does the woman need her laptop fixed urgently?
• 題目 5: What is the technician going to attempt to fix?
• 題目 6: How often has the woman restarted her laptop?