TOEIC リーディング パート 7 — 問題

パッセージ

Excerpt from the Apex Corp Employee Handbook:

Section 4: Professional Conduct

4.1 Workplace Communication Standards

At Apex Corp, we believe clear and respectful communication is vital for success. This section outlines our expectations for professional interactions, both in person and through electronic means.

4.1.1 Business Email Writing Etiquette:

Emails are a primary form of business communication. All employees are expected to adhere to the following standards when composing and sending work-related emails:

* **Clarity and Conciseness:** Get straight to the point. Use clear subject lines that accurately reflect the email's content (e.g., 'Meeting Request: Project Alpha Discussion'). Avoid jargon where possible.
* **Professional Tone:** Maintain a respectful and courteous tone. Avoid slang, excessive exclamation points, or all-caps.
* **Proofreading:** Always proofread for spelling and grammatical errors before sending. Poorly written emails can reflect negatively on you and the company.
* **Timeliness:** Respond to emails within 24 business hours whenever feasible. If a detailed response will take longer, acknowledge receipt and indicate when a full response can be expected.
* **Appropriate Use:** Use work emails for business purposes only. Confidential company information should not be shared externally without proper authorization.

4.1.2 In-Person and Voice Communication:

Treat colleagues and clients with respect. Listen actively and speak clearly. Address conflicts professionally and seek solutions constructively.

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問題

What is the consequence of sending emails with spelling errors, according to the text?

選択肢

  1. A. The email may be ignored.
  2. B. It might create a bad impression of the employee. ✓
  3. C. The company may incur financial losses.
  4. D. It could lead to immediate termination.

正解

B. It might create a bad impression of the employee.

解説

[KO]
📖 지문해석 — Apex Corp 직원 핸드북의 발췌문으로, 직장 내 의사소통 표준에 관한 내용을 담고 있습니다. 이 섹션에서는 모든 직원이 업무 관련 이메일을 작성하고 보낼 때 따라야 할 사항들을 명시하고 있습니다.
📝 정답이유 — 지문 4.1.1항에 "All employees are expected to adhere to the following standards when composing and sending work-related emails"라고 명시되어 있습니다. 철자 오류는 명확하고 전문적인 의사소통 기준에 위배되므로, 이는 직원 스스로에 대한 좋지 않은 인상을 줄 수 있습니다. 따라서 'It might create a bad impression of the employee'가 가장 적절한 결과입니다.
💡 실전팁 — Part 7에서 'consequence(결과)'나 'result(결과)'와 같은 질문이 나오면, 지문에서 원인과 결과를 나타내는 연결어구(e.g., 'leads to', 'results in', 'causes', 'due to')를 찾으세요. 이 질문에서는 'expectations for professional interactions'와 'standards'라는 단어가 명확한 의사소통의 중요성을 강조하며, 철자 오류는 이에 어긋나는 행동임을 암시합니다.
📊 오답분석 — X) The email may be ignored. — 지문에는 이메일이 무시될 것이라는 직접적인 언급이 없습니다. X) The company may incur financial losses. — 철자 오류가 재정적 손실로 이어진다는 내용은 지문에 없습니다. X) It could lead to immediate termination. — 철자 오류만으로 즉각적인 해고 사유가 된다는 내용은 과장되었고 지문에서 뒷받침되지 않습니다.

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[JA]
📖 本文の和訳 — Apex Corp 従業員ハンドブックからの抜粋で、職場でのコミュニケーション基準について詳述しています。このセクションでは、すべての従業員が業務関連のメールを作成・送信する際に遵守すべき基準が概説されています。
📝 정답이유 — 本文のセクション4.1.1には、「All employees are expected to adhere to the following standards when composing and sending work-related emails」と明記されています。スペルミスは、明確でプロフェッショナルなコミュニケーション基準に反するため、従業員自身に対して悪い印象を与える可能性があります。したがって、「It might create a bad impression of the employee」が最も適切な結果です。
💡 실전팁 — Part 7で「consequence（結果）」や「result（結果）」を問う問題が出た場合、本文中で原因と結果を示す接続詞（例：「leads to」、「results in」、「causes」、「due to」）を探しましょう。この質問では、「expectations for professional interactions」と「standards」という言葉が、明確なコミュニケーションの重要性を強調しており、スペルミスはこの基準に反する行為であることを示唆しています。
📊 오답분석 — X) The email may be ignored. — メールが無視されるという直接的な記述は本文にありません。X) The company may incur financial losses. — スペルミスが経済的損失につながるという記述は本文にありません。X) It could lead to immediate termination. — スペルミスだけでは即時解雇につながるというのは誇張であり、本文の根拠がありません。

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[TH]
📖 การแปลบทอ่าน — คัดตอนมาจากคู่มือพนักงาน Apex Corp บทนี้กล่าวถึงมาตรฐานการสื่อสารในที่ทำงาน โดยระบุถึงสิ่งที่พนักงานทุกคนคาดว่าจะต้องปฏิบัติตามเมื่อแต่งและส่งอีเมลที่เกี่ยวกับงาน
📝 정답이유 — ในคู่มือข้อ 4.1.1 ระบุว่า "All employees are expected to adhere to the following standards when composing and sending work-related emails" การสะกดผิดถือเป็นการสื่อสารที่ไม่ชัดเจนและไม่เป็นมืออาชีพ ซึ่งอาจสร้างความประทับใจที่ไม่ดีต่อตัวพนักงานได้ ดังนั้น ตัวเลือก "It might create a bad impression of the employee" จึงเป็นผลลัพธ์ที่เหมาะสมที่สุด
💡 실전팁 — สำหรับคำถาม Part 7 ที่ถามเกี่ยวกับ "consequence (ผลที่ตามมา)" หรือ "result (ผลลัพธ์)" ให้มองหาคำเชื่อมที่แสดงความเป็นเหตุเป็นผลในบทอ่าน เช่น 'leads to', 'results in', 'causes', 'due to' ในคำถามนี้ คำว่า 'expectations for professional interactions' และ 'standards' เน้นย้ำถึงความสำคัญของการสื่อสารที่ชัดเจน ซึ่งการสะกดผิดถือเป็นการกระทำที่ขัดต่อหลักการดังกล่าว
📊 오답분석 — X) The email may be ignored. — บทอ่านไม่มีการกล่าวถึงโดยตรงว่าอีเมลอาจถูกละเลย X) The company may incur financial losses. — ไม่มีข้อมูลในบทอ่านที่ระบุว่าการสะกดผิดจะนำไปสู่ความสูญเสียทางการเงิน X) It could lead to immediate termination. — การสะกดผิดเพียงอย่างเดียวไม่น่าจะนำไปสู่การเลิกจ้างทันที ซึ่งเป็นการกล่าวเกินจริงและไม่สอดคล้องกับเนื้อหาในบทอ่าน

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[VI]
📖 Dịch đoạn văn — Trích đoạn từ Sổ tay Nhân viên Apex Corp, phần này nêu bật các tiêu chuẩn giao tiếp tại nơi làm việc. Phần này phác thảo các kỳ vọng đối với tất cả nhân viên khi soạn và gửi email liên quan đến công việc.
📝 정답이유 — Mục 4.1.1 của đoạn văn nêu rõ: "All employees are expected to adhere to the following standards when composing and sending work-related emails". Lỗi chính tả là vi phạm các tiêu chuẩn giao tiếp rõ ràng và chuyên nghiệp, do đó có thể tạo ấn tượng xấu về bản thân nhân viên. Vì vậy, lựa chọn "It might create a bad impression of the employee" là kết quả hợp lý nhất.
💡 실전팁 — Đối với các câu hỏi Part 7 hỏi về "consequence (hậu quả)" hoặc "result (kết quả)", hãy tìm các cụm từ nối chỉ nguyên nhân và kết quả trong bài đọc, ví dụ: 'leads to', 'results in', 'causes', 'due to'. Trong câu hỏi này, các từ 'expectations for professional interactions' và 'standards' nhấn mạnh tầm quan trọng của giao tiếp rõ ràng, và lỗi chính tả là hành động đi ngược lại các tiêu chuẩn này.
📊 오답분석 — X) The email may be ignored. — Đoạn văn không đề cập trực tiếp rằng email có thể bị bỏ qua. X) The company may incur financial losses. — Không có thông tin nào trong đoạn văn cho thấy lỗi chính tả sẽ dẫn đến tổn thất tài chính. X) It could lead to immediate termination. — Chỉ lỗi chính tả không đủ để dẫn đến việc chấm dứt hợp đồng ngay lập tức; đây là một sự phóng đại và không được đoạn văn hỗ trợ.

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[ID]
📖 Terjemahan Bacaan — Kutipan dari Buku Panduan Karyawan Apex Corp, bagian ini menggarisbawahi standar komunikasi di tempat kerja. Bagian ini menguraikan ekspektasi bagi semua karyawan saat menyusun dan mengirim email terkait pekerjaan.
📝 정답이유 — Bagian 4.1.1 dalam teks menyatakan, "All employees are expected to adhere to the following standards when composing and sending work-related emails." Kesalahan ejaan melanggar standar komunikasi yang jelas dan profesional, sehingga dapat menciptakan kesan buruk tentang karyawan itu sendiri. Oleh karena itu, pilihan "It might create a bad impression of the employee" adalah konsekuensi yang paling tepat.
💡 실전팁 — Untuk pertanyaan Part 7 yang menanyakan "consequence (konsekuensi)" atau "result (hasil)", cari frasa penghubung yang menunjukkan sebab dan akibat dalam bacaan, misalnya: 'leads to', 'results in', 'causes', 'due to'. Dalam pertanyaan ini, kata-kata 'expectations for professional interactions' dan 'standards' menekankan pentingnya komunikasi yang jelas, dan kesalahan ejaan adalah tindakan yang bertentangan dengan standar tersebut.
📊 오답분석 — X) The email may be ignored. — Teks tidak secara langsung menyebutkan bahwa email tersebut dapat diabaikan. X) The company may incur financial losses. — Tidak ada informasi dalam teks yang menyatakan bahwa kesalahan ejaan akan menyebabkan kerugian finansial. X) It could lead to immediate termination. — Kesalahan ejaan saja tidak cukup untuk menyebabkan pemutusan hubungan kerja secara langsung; ini adalah pernyataan yang dilebih-lebihkan dan tidak didukung oleh teks.

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[MS]
📖 Terjemahan Petikan — Petikan daripada Buku Panduan Pekerja Apex Corp, bahagian ini menggariskan standard komunikasi di tempat kerja. Bahagian ini memperincikan jangkaan untuk semua pekerja apabila menyusun dan menghantar e-mel berkaitan kerja.
📝 정답이유 — Bahagian 4.1.1 petikan dengan jelas menyatakan, "All employees are expected to adhere to the following standards when composing and sending work-related emails." Kesalahan ejaan melanggar piawaian komunikasi yang jelas dan profesional, justeru ia boleh mewujudkan persepsi yang buruk terhadap pekerja itu sendiri. Oleh itu, pilihan "It might create a bad impression of the employee" adalah kesan yang paling sesuai.
💡 실전팁 — Bagi soalan Part 7 yang bertanya mengenai "consequence (akibat)" atau "result (hasil)", cari frasa penghubung yang menunjukkan sebab dan akibat dalam petikan, contohnya: 'leads to', 'results in', 'causes', 'due to'. Dalam soalan ini, frasa 'expectations for professional interactions' dan 'standards' menekankan kepentingan komunikasi yang jelas, dengan kesilapan ejaan sebagai tindakan yang bertentangan dengan piawaian tersebut.
📊 오답분석 — X) The email may be ignored. — Tiada penyebutan langsung dalam petikan bahawa e-mel itu mungkin diabaikan. X) The company may incur financial losses. — Tiada maklumat dalam petikan yang menyatakan kesilapan ejaan akan menyebabkan kerugian kewangan. X) It could lead to immediate termination. — Kesilapan ejaan sahaja tidak mencukupi untuk membawa kepada penamatan serta-merta; ini adalah pernyataan yang berlebihan dan tidak disokong oleh petikan.

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[PT-BR]
📖 Tradução da Passagem — Trecho do Manual do Funcionário da Apex Corp, esta seção destaca os padrões de comunicação no local de trabalho. Esta seção descreve as expectativas para todos os funcionários ao redigir e enviar e-mails relacionados ao trabalho.
📝 정답이유 — A Seção 4.1.1 da passagem declara claramente: "All employees are expected to adhere to the following standards when composing and sending work-related emails". Erros de ortografia violam os padrões de comunicação claros e profissionais, portanto, pode criar uma má impressão sobre o próprio funcionário. Assim, a opção "It might create a bad impression of the employee" é a consequência mais adequada.
💡 실전팁 — Para perguntas da Parte 7 que perguntam sobre "consequence (consequência)" ou "result (resultado)", procure frases de ligação que indiquem causa e efeito na passagem, por exemplo: 'leads to', 'results in', 'causes', 'due to'. Nesta pergunta, as palavras 'expectations for professional interactions' e 'standards' enfatizam a importância da comunicação clara, com erros de ortografia sendo uma ação que vai contra esses padrões.
📊 오답분석 — X) The email may be ignored. — A passagem não menciona diretamente que o e-mail pode ser ignorado. X) The company may incur financial losses. — Não há informações na passagem que indiquem que erros de ortografia levarão a perdas financeiras. X) It could lead to immediate termination. — Apenas erros de ortografia não são suficientes para levar à demissão imediata; esta é uma declaração exagerada e não apoiada pela passagem.

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[MY]
📖 အewnątrzစာသားဘာသာပြန် — Apex Corp ဝန်ထမ်းလက်စွဲမှ ထုတ်နုတ်ချက်၊ ဤအပိုင်းသည် လုပ်ငန်းခွင် ဆက်သွယ်ရေးစံနှုန်းများကို မီးမောင်းထိုးပြသည်။ ဤအပိုင်းသည် အလုပ်နှင့်သက်ဆိုင်သော အီးမေးလ်များကို ရေးသားပေးပို့သည့်အခါ ဝန်ထမ်းအားလုံးအတွက် မျှော်လင့်ချက်များကို အကျဉ်းဖော်ပြပါသည်။
📝 정답이유 — စာသား၏ အပိုင်း 4.1.1 တွင် "All employees are expected to adhere to the following standards when composing and sending work-related emails" ဟု ဖော်ပြထားပါသည်။ စာလုံးပေါင်း အမှားများသည် ပွင့်လင်းပြီး ပရော်ဖက်ရှင်နယ် ဆက်သွယ်ရေးစံနှုန်းများကို ချိုးဖောက်ခြင်းဖြစ်သောကြောင့် ဝန်ထမ်းကိုယ်တိုင်အပေါ် မကောင်းသော ထင်မြင်ချက်ကို ဖန်တီးနိုင်သည်။ ထို့ကြောင့် "It might create a bad impression of the employee" ဟူသော ရွေးချယ်မှုသည် အသင့်လျော်ဆုံး အကျိုးဆက်ဖြစ်သည်။
💡 실전팁 — စကားစပ် Part 7 တွင် "consequence (အကျိုးဆက်)" သို့မဟုတ် "result (ရလဒ်)" ကို မေးမြန်းသည့်အခါ၊ စာသားတွင် အကြောင်းရင်းနှင့် အကျိုးဆက်ကို ဖော်ပြသည့် ချိတ်ဆက်စကားစုများကို ရှာဖွေပါ၊ ဥပမာ- 'leads to', 'results in', 'causes', 'due to'။ ဤမေးခွန်းတွင် 'expectations for professional interactions' နှင့် 'standards' ဟူသော စကားလုံးများသည် ပွင့်လင်းသော ဆက်သွယ်ရေး၏ အရေးပါမှုကို အလေးပေးဖော်ပြပြီး စာလုံးပေါင်း အမှားများသည် ထိုစံနှုန်းများနှင့် ဆန့်ကျင်သော အပြုအမူများဖြစ်သည်။
📊 오답분석 — X) The email may be ignored. — စာသားတွင် အီးမေးလ်ကို လျစ်လျူရှုနိုင်သည်ဟု တိုက်ရိုက်မဖော်ပြပါ။ X) The company may incur financial losses. — စာလုံးပေါင်း အမှားများကြောင့် ငွေကြေးဆုံးရှုံးမှု ဖြစ်နိုင်သည်ဟု စာသားတွင် အချက်အလက်မရှိပါ။ X) It could lead to immediate termination. — စာလုံးပေါင်း အမှားများ တİRə မသာ ထုတ်ပယ်ခြင်းကို ဖြစ်စေသည်ဆိုသည့် အချက်သည် ပိုလွန်ကဲနေပြီး စာသားဖြင့် မထောက်ခံပါ။

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[ZH-TW]
📖 文章翻譯 — Apex 公司員工手冊節錄：

第 4 節：職業操守

4.1 工作場所溝通標準

在 Apex 公司，我們認為清晰且尊重的溝通對成功至關重要。本節概述了我們對面對面及電子溝通專業互動的期望。

4.1.1 商務電子郵件寫作禮儀：

電子郵件是主要的商務溝通形式。所有員工在撰寫和發送工作相關電子郵件時，皆須遵守以下標準：

* 清晰簡潔：直奔主題。使用清晰的主旨行。
* 專業語氣：保持禮貌和尊重的語氣。
* 準確性：確保所有資訊準確無誤，包括拼寫和文法。

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問題：根據文本，發送有拼寫錯誤的電子郵件有何後果？
選項：
["電子郵件可能會被忽略。", "這可能會給員工留下壞印象。", "公司可能會遭受財務損失。", "這可能導致立即解僱。"]
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📝 答案解析 — 正確答案是「這可能會給員工留下壞印象。」，因為文本提到「準確性：確保所有資訊準確無誤，包括拼寫和文法。」這表示拼寫錯誤是不專業的，會影響個人形象。
💡 應試技巧 — 尋找與「拼寫錯誤」直接相關的影響。文中強調「準確性」，並將其與「專業」掛鉤。
📊 錯誤選項分析 —
X) 電子郵件可能會被忽略。 — 文本未直接提及拼寫錯誤會導致郵件被忽略。
X) 公司可能會遭受財務損失。 — 雖然不良溝通可能間接影響財務，但文本未指明拼寫錯誤會直接造成財務損失。
X) 這可能導致立即解僱。 — 這是極嚴重的後果，文本並未提及達到如此嚴重的程度。
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[EN]
📖 Passage Translation — An excerpt from the Apex Corp Employee Handbook, this section outlines workplace communication standards. It details the expectations for all employees when composing and sending work-related emails.
📝 Why this answer — Section 4.1.1 of the passage clearly states, "All employees are expected to adhere to the following standards when composing and sending work-related emails." Spelling errors violate clear and professional communication standards, therefore, it might create a bad impression of the employee. Thus, the option "It might create a bad impression of the employee" is the most fitting consequence.
💡 Test-day tip — For Part 7 questions asking about "consequence" or "result," look for connecting phrases indicating cause and effect in the passage, such as 'leads to', 'results in', 'causes', or 'due to'. In this specific question, the phrases 'expectations for professional interactions' and 'standards' highlight the importance of clear communication, with spelling errors being an action that directly contradicts these standards.
📊 Wrong-option analysis — X) The email may be ignored. — The passage does not directly state that an email might be ignored due to spelling errors. X) The company may incur financial losses. — There is no information within the text suggesting that spelling errors would lead to financial losses for the company. X) It could lead to immediate termination. — While unprofessional, spelling errors alone are not indicated as grounds for immediate termination in the provided text; this is an overstatement.

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