TOEIC 리스닝 파트 3 — 지문

지문

Woman: Hello, tech support helpdesk? I'm having trouble logging into my work account.
Man: Hi there. Can you tell me your employee ID, please?
Woman: It’s 5482. I keep getting an 'incorrect password' message, but I'm sure I'm typing it correctly. I haven’t changed it recently.
Man: Okay, I see your account here. Let me try resetting your password from my end. Can you confirm your department?

문제 (6)

• 문제 1: What information does the man need first?
• 문제 2: What is the man's job title?
• 문제 3: What is the man going to do?
• 문제 4: What problem is the woman experiencing?
• 문제 5: Who is speaking to whom?
• 문제 6: Why is the woman calling the helpdesk?