TOEIC การฟัง พาร์ท 3 — บทอ่าน
บทอ่าน
Woman: Hi, it's Sarah from Marketing. I'm having a bit of trouble with my workstation. It's been running extremely slowly all morning, making it hard to get anything done.
Man: Hello Sarah. This is Mark from IT. I'm sorry to hear that. Have you tried restarting it yet? Sometimes that resolves minor glitches.
Woman: Yes, I did that first thing. It helped for about ten minutes, but then it slowed right back down. I'm worried it might be a bigger issue, especially with the new software update.
Man: Understood. It's possible the update is causing a conflict, or perhaps there's another process hogging resources. Did you happen to notice if this started after you opened a specific application?
Woman: Not that I recall. I was just switching between our project management tool and the shared drive. Oh, actually, I did open that large presentation file earlier. Maybe that's related?
Man: It's possible. Large files can sometimes cause temporary slowdowns, especially if the system is already strained. We also need to ensure all our systems comply with the latest workplace safety guidelines regarding data security and system integrity. I'll run some diagnostics remotely. Can you confirm your employee ID for me?
คำถาม (6)
- คำถาม 1: What does the IT support person suspect might be consuming system resources?
- คำถาม 2: What is the primary issue the woman is experiencing?
- คำถาม 3: What additional information does the IT person need?
- คำถาม 4: What aspect of workplace safety is mentioned?
- คำถาม 5: What did the man suggest the woman try first?
- คำถาม 6: Why did the restart only help temporarily?